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Phinney's Automotive Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)
Visit Phinney's Automotive Center
Sales hours:
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Sales Service
Monday 9:00am–5:00pm 8:00am–4:30pm
Tuesday 9:00am–5:00pm 8:00am–4:30pm
Wednesday 9:00am–5:00pm 8:00am–4:30pm
Thursday 9:00am–5:00pm 8:00am–4:30pm
Friday 9:00am–5:00pm 8:00am–4:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
(315) 285-6048 (315) 285-6048

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

We will definitely be back to service our vehicle again in the future !

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you and looking forward to seeing you in the service department again in the future!

Very Happy Local Customer That Will Be Back!

Always very accommodating with getting my vehicles in and serviced. Friendly competent staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to see that you are happy with our service department, Thank you for the nice review!

Happy Customer

Five Star Service Center Across The Board And We Will Be Back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nancy we are thrilled to see how happy you are with the service that we provide. We will continue to do our best at making every visit with us a great one..

Pleased Service Customer

Staff in the service department was excellent. I left a message to make an appointment and was promptly called back. Staff was friendly and efficient, we will be back. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to hear that you were taken care of right away and were able to get your vehicle in. We look forward to continuing to serve you!

Maggie87

I've been a Phinney's Automotive customer off and on for over 30 years and it's nice that the tradition of good service and friendly staff continues today with Kristen & Matt Phinney at the helm!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Sue for the review and we will continue to serve you with the highest level of service that we can!

Excellent Service

Always friendly, helpful, good quality service. Would recommend to all of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind review. Quality service is our specialty and we love seeing how happy our customers are.

Great Service Center

I have always had great service, and people are very nice and always have a smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review Lynn, we appreciate your business!

Clean, Friendly, Comfortable

This is the most professional operation that has outstanding customer care at a very great value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Fred, we truly appreciate your business and would like to continue this relationship for years to come!

I Love Phinneys

Customer Service is awesome. They always get me right in to have my vehicle serviced. And best of all the prices are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Its always great to see your smiling face when you come in. We are pleased to hear that you value our service..

Satisfied Local Customer

Very helpful, Family Operation, Willing to work for your business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Richard for the review, we are happy to see that you value our business as we value yours!