Phinney's Automotive Center

4.9
(109 reviews)
Visit Phinney's Automotive Center
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:30pm
View all hours
Service Sales
Monday 8:00am–4:30pm 9:00am–5:00pm
Tuesday 8:00am–4:30pm 9:00am–5:00pm
Wednesday 8:00am–4:30pm 9:00am–5:00pm
Thursday 8:00am–4:30pm 9:00am–5:00pm
Friday 8:00am–4:30pm 9:00am–5:00pm
Saturday Closed 9:00am–3:00pm
Sunday Closed Closed
(315) 285-6048 (315) 285-6048

Reviews

4.9
(109 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Lifetime Customer

I recently took my car in to have the brakes looked at. Even on a busy day with limited space they were able to get me in. After putting my car on the lift and taking the wheels off to inspect it they called to tell me that the service I requested wouldn't actually be needed until the summer time. After all of the work the mechanic did they didn't charge me a dime!! Other shops I've been to have charged me $100 just to put my car on the lift let alone sell me overpriced products and services. I think these other shops could learn a valuable lesson about customer service from Phinneys.

Dealer response

Thank you Jared for the review. We truly try to do our best to take care of our customers. We look forward to serving you again in the future. Thank you again we appreciate your business.

5.0

Fast and quality service!

Recently, I took my car to Phinney's service department before a road trip (front wheel hub was broke) and it was done hours after my initial phone call so I could make it to my trip on time. They are professional, quick, and do awesome work! Thank you to the team at Phinney's for getting me back on the road!

Dealer response

Thank you for the review, we truly appreciate your business!

1.8

VERY RUDE

FRONT DESK THAT ANSWERS THE PHONE KRISTINE WAS RUDE AS xxxx TO ME. WOULD PUT ME ON HOLD FOR 5 MINUTES AND THEN HANG UP!

5.0

Family Friendly. Highly Recommend.

Recently bought a 2006 GMC Envoy and was beyond pleased with the quality of service and customer appreciation we received from the staff at Phinney's Automotive. Everything was fast, easy and convenient.

Dealer response

Thank you Caleb for the nice review and we hope to be able to serve you and your family for years to come!

5.0

Linda

Used to live in Clayton. Service is top notch. Buying experience is fantastic. When I am ready to purchase another vehicle I will be coming up from Canastota Miss you all.

Dealer response

Thank you so much Linda for the review. We are sad that you have moved away but look forward to continuing to serve you in the future. Please let us know when we can help in the future!

5.0

Sandy

We have purchased many vehicles from Phinney's Automotive Center over the years. No matter what the make, style or approximate mileage we are looking for, Matt will find one. He is fair, fast and efficient in handling the purchasing/paperwork. The service department is top notched and very accommodating. Kristine, service manager, is friendly and professional. We always get a "call back" to make sure everything is okay. I would recommend Phinney's automotive Center to anyone looking for a extremely good used vehicle.

Dealer response

Thank you Sandy for the kind review, we look forward to serving you for years to come!

5.0

Excellent Experience!

I had a great experience buying a used vehicle here. It was fast, easy, and fair. I'd recommend Phinneys to anyone looking for a vehicle.

Dealer response

Thank you for the review David. We are pleased to see that you had a great experience shopping at Phinneys!!!

5.0

5 Stars for Phinney Automotive

My husband and I just recently bought a 2014 Mazda CX-5 from Phinneys. We are beyond pleased with the level of professionalism that the employees showed, their vehicle knowledge and not to mention they were a pleasure to work with. Our experience at Phinneys made the process of buying a car easy and enjoyable. They definitely look out for the needs of their customers unlike big name dealerships. I highly recommend Phinneys to everyone looking to by a vehicle.

Dealer response

Thank you for such a great review and we are very thankful for your business and lok forward to serving you again in the future!

5.0

Good service -pleasant waiting area

The staff is courteous, efficient and the waiting room is very comfortable, clean and pleasant, with drinks available, a television and wood stove.

Dealer response

Thank you for the review Pam, we are happy to see that while you waited for your vehicle you had a pleasant stay!!

5.0

Fair and Easy!

We recently advertised our 2013 Silverado for sale. Matt Phinney contacted us about purchasing. He made a very fair offer and we accepted. We have dealt with many new and used car dealers and this was a refreshing change! Fair, easy, and reliable. We live a good distance away and because of our good experience, when we next purchase, we'll give Matt and his dealership the business. Thank you!!

Dealer response

Looking forward to serving you in the future!!