Reviews
New car
I was shopping for a new to me car and the process was simple and fast and the customer service was fantastic! We will definitely be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tire repair.
My tire went flat in work parking lot. It wouldn't hold air, so I couldn't drive it to the dealer. I had just recently broken some ribs so putting the spare on was going to be a painful option. Service came with a jack and got my rim and installed my new tire without me having to do a thing. Awesome service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom Ridenour
Your parts manager and service managers were very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janssen Motors
Service was great! Everybody was helpful and took the time to answer our questions and find the vehicle that was best for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience
Overall an excellent experience. Janssen was the only dealer we visited that was willing to really help us look for a great deal on a used vehicle. We really appreciate the time they took.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janssen Chevy
They were helpful and made sure my pickup was clean and all the recalls were up to date before it left. They do excellent work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pickup
Great staff. Friendly and easy to work with. I have bought multiple vehicles from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chevy Malibu
Exceptional service department! My car is always done when they say it is going to be and I am notified immediately if there are any issues that need to be fixed. Plus, I love how nice and clean my car is, inside and out, when I get it back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service of car
the people are helpful and very nice to work with and always do what needs done on my car and will fix any problems I find later if needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
No hassle!
They were very willing to work with us to get the truck that we wanted. Very pleased with the whole process!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase