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Tom Kelley Volvo

(219 reviews)
Visit Tom Kelley Volvo
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (877) 876-3401 (877) 876-3401
Used (877) 875-1879 (877) 875-1879
Service (877) 875-1488 (877) 875-1488

Reviews

(219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Kelley Volvo from DealerRater.

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I had a great experience with this dealership.

I had a great experience with this dealership. My salesperson, Luke Gordon, was excellent. He was very helpful, knowledgeable about all facets of the vehicle and went above and beyond on several occasions. He did not pressure me at all and was very pleasant and friendly. The sales manager was accessible and helpful. Building is very clean, modern and well organized. They kept me informed about when my vehicle would be arriving. Purchase paperwork was done quickly and efficiently. I would highly recommend this business and would be glad to deal with them again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so glad to hear that Luke provided excellent service and made your car-buying experience a positive one. We appreciate your recommendation and look forward to assisting you again in the future at Tom Kelley Volvo Cars!

Luke is very knowledgable and responsive.

Luke is very knowledgable and responsive. I appreciated his respect for my time and his responsivenss with communication. The service department is also second to none - one of the main reasons I chose to stay with Volvo.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for allowing us to help you with a Volvo. We are so glad Luke and the team were able to get your questions answered. Please let us know if we can help in the future!

Very knowledgeable and welcoming staff, made us feel

Very knowledgeable and welcoming staff, made us feel comfortable and the entire experience of buying a new volvo was a pleasure. Would give them 6 stars out of 5!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for coming in to work with us on a Volvo! We are so glad Luke and the team were able to help you!

Very friendly.

Very friendly. Easy to deal with. Very accommodating. A pleasure to deal with. The process was very seamless.

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  • Overall experience 5.0
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Dealer response

We are so happy Ben was able to help you find your new Volvo! If you have any follow up questions after driving it for awhile, don't hesitate to give us a call!

To say that this dealership is, exceptional and superior

To say that this dealership is, exceptional and superior to the vast majority of car dealerships out there, would be an understatement. Ben Cauffmann, the salesman, was professional, great at communicating, no BS and honest. I’ll definitely do business with this dealership, again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking a few minutes to give us a review on your recent purchase! We appreciate you allowing Jaylon and Ben to help you with your new purchase!

Tom Kelley Volvo had a good selection of vehicles

Tom Kelley Volvo had a good selection of vehicles in-stock and was able to trade with another dealership outside our search radius to get us our perfect 2023 XC60 Recharge. Luke Gordon was very understanding of our needs and wants, plus was able to get answers to all our questions pre-sale.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for coming in to work with us on your new vehicle. We are so glad they could help you find the Volvo that best fits your needs!

Luke did a great job as a salesperson.

Luke did a great job as a salesperson. Pleasure to deal with, was not pushy. He found the car I wanted and at the price point I asked for.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you Marcus! We are so glad Luke was able to help you fins the right vehicle! Let us know if we can help in the future!

Made purchasing our new car go very smoothly with no

Made purchasing our new car go very smoothly with no hassles. We were treated very nicely by everyone there.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for allowing Luke to help you with your new vehicle purchase! We are so glad he was able to meet your expectations!

Both Luke and Ben were Professional, Friendly, Fun, and

Both Luke and Ben were Professional, Friendly, Fun, and Knowledgeable. I highly recommend working with either gentlemen.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to help you with your new vehicle!

Luke Gordon was a delight to work with.

Luke Gordon was a delight to work with. He held my hand throughout the entire process of ordering and then delivering my Volvo S90. I know he will be helpful as I am sure I will have many questions in these first few weeks. I love the car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing Luke to help you with your Volvo purchase! Let us know if you need any help in the future!