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Tom Kelley Volvo

(147 reviews)
Visit Tom Kelley Volvo
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2026 state dealer award
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2026 state dealer award 2024 state dealer award
2024 consumer dealer award

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About our dealership

This seller has been on Cars.com since March 2026.
Tom Kelley Volvo is a proud affiliate of the Kelley Automotive Group in Northeast Indiana. The Group is a family owned business founded by the late Jim Kelley in August 1952 the same day his son Tom Kelley was born. Since taking the helm Tom has expanded the Group's presence and its hallmark of community involvement. Currently the Group has grown to 9 dealerships representing 14 distinct brands in Ft. Wayne and Decatur IN. Our highly trained staff is here to continue the proud Kelley legacy and make the vehicle buying process a fun and rewarding convenient experience for our customers.
Simple. Transparent. Reliable.

Service center

Phone number (877) 875-1879

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Kelley Volvo from DealerRater.

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Our great experience with their service department lead us to shop for a new car. Ben Cauffman did a great job helping us select the right car for our needs. The delivery process was the best we have ever experienced. Ben followed up several days later to make sure we were happy. We highly recommend Tom Kelley Volvo

Our great experience with their service department lead us to shop for a new car. Ben Cauffman did a great job helping us select the right car for our needs. The delivery process was the best we have ever experienced. Ben followed up several days later to make sure we were happy. We highly recommend Tom Kelley Volvo

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Tom Kelley Volvo Cars and for sharing your experience! We're thrilled that Ben and the team made the process smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

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Our recent purchase experience was excellent. Ben Cauffman did a superb job for us. We highly recommend him.

Our recent purchase experience was excellent. Ben Cauffman did a superb job for us. We highly recommend him.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Doug, thank you for sharing your feedback about Ben and our team! We appreciate your business, and we hope to see you again at Tom Kelley Volvo Cars.

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The sales and service team at this dealer is truly remarkable. They handle customers with professionalism and follow up on questions and concerns. I have purchased 3 cars through the same sales representative, Ben Cauffman, and have regular service on all three cars with the service staff. Their longevity at the dealership tells me they have good systems in place and I can always rely on them.

The sales and service team at this dealer is truly remarkable. They handle customers with professionalism and follow up on questions and concerns. I have purchased 3 cars through the same sales representative, Ben Cauffman, and have regular service on all three cars with the service staff. Their longevity at the dealership tells me they have good systems in place and I can always rely on them.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Beth, thank you for choosing Tom Kelley Volvo Cars and for sharing your experience with Ben and our service team. We appreciate your continued support and look forward to assisting you in the future! Safe travels!

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Ben and Drew were very good to work with. No pressure. Answered all questions. Very good explanations.

Ben and Drew were very good to work with. No pressure. Answered all questions. Very good explanations.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Jam! We're glad Ben and Drew provided a no-pressure, informative experience at Tom Kelley Volvo Cars. Thank you for sharing your feedback!

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Drew Glass and the staff at Tom Kelley Volvo were an absolute pleasure to deal with. I walked into the dealership having already made a non refundable deposit with another brand and I ended up getting the Volvo anyway. Truthfully, this was the only car sale of my life that felt comfortable and professional. Can’t say enough good things about the folks on staff there.

Drew Glass and the staff at Tom Kelley Volvo were an absolute pleasure to deal with. I walked into the dealership having already made a non refundable deposit with another brand and I ended up getting the Volvo anyway. Truthfully, this was the only car sale of my life that felt comfortable and professional. Can’t say enough good things about the folks on staff there.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had such a positive experience with Drew and our team! Thank you for choosing Tom Kelley Volvo Cars and for sharing your feedback. Safe travels in your new Volvo!

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We just recently purchased our 2nd XC90 from Ben Kaufmann and were just as impressed with the experience as we were with our first purchase. Very professional, knowledgeable and helpful. We live almost 2 hours away and we believe it is worth the distance to work with Ben and Tom Kelley. We recommend them to anyone looking for a Volvo. We also have had a wonderful experience in working with Tim Bohn and the Service Dept. they take good care of your vehicle.

We just recently purchased our 2nd XC90 from Ben Kaufmann and were just as impressed with the experience as we were with our first purchase. Very professional, knowledgeable and helpful. We live almost 2 hours away and we believe it is worth the distance to work with Ben and Tom Kelley. We recommend them to anyone looking for a Volvo. We also have had a wonderful experience in working with Tim Bohn and the Service Dept. they take good care of your vehicle.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Julie, congrats on your second Volvo XC90! It's awesome to hear Ben, Tim, and our team made it worth the trip. Thank you from all of us at Tom Kelley Volvo Cars!

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Drew Glass was outstanding. Very professional, timely, great communication, and friendly to deal with. He answered all my questions and had everything ready each time I came to the dealership. Upon picking up my new vehicle, it had a bright bow and a custom Congratulations sign with my name on it! The car had been washed and fully detailed, and I was informed that I have free car washes for the life of my ownership of the vehicle! I was highly impressed with the experience and would absolutely buy from Kelley and Drew again in the future. Bravo!

Drew Glass was outstanding. Very professional, timely, great communication, and friendly to deal with. He answered all my questions and had everything ready each time I came to the dealership. Upon picking up my new vehicle, it had a bright bow and a custom Congratulations sign with my name on it! The car had been washed and fully detailed, and I was informed that I have free car washes for the life of my ownership of the vehicle! I was highly impressed with the experience and would absolutely buy from Kelley and Drew again in the future. Bravo!

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lee, thank you for sharing your fantastic feedback about Drew and our team! We're glad you enjoyed the thoughtful touches and we wish you many happy miles ahead in your new car. See you again at Tom Kelley Volvo Cars!

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Drew Glass was a pleasure to work with and helped me get into my lovely new XC90! And Tim in the service department will keep me coming back to take great care of my lovely new vehicle!

Drew Glass was a pleasure to work with and helped me get into my lovely new XC90! And Tim in the service department will keep me coming back to take great care of my lovely new vehicle!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Enjoy your new Volvo XC90! We'll be sure to pass along your kind words to Drew and Tim. Thank you for choosing Tom Kelley Volvo Cars!

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Drew Glass did an awesome job getting me into my XC90… super friendly and knowledgeable. I was in and out in just a couple hours!

Drew Glass did an awesome job getting me into my XC90… super friendly and knowledgeable. I was in and out in just a couple hours!

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Brantreilly! Enjoy your Volvo XC90! We're glad Drew made the process quick and easy at Tom Kelley Volvo Cars. Thanks for choosing us!

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I purchased a volvo xc90 from Tom Kelly and negotiated online. Ben Kauffman was my sales rep and was responsive, professional, and provided a great overall experience. We picked it up a few days later and the vehicle looked great! We were in and out in 2 hours.

I purchased a volvo xc90 from Tom Kelly and negotiated online. Ben Kauffman was my sales rep and was responsive, professional, and provided a great overall experience. We picked it up a few days later and the vehicle looked great! We were in and out in 2 hours.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

J. Weisenbach, congratulations on your new Volvo XC90! We're pleased you had a great experience with Ben Kauffman and our team. Thank you for choosing Tom Kelley Volvo Cars!

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