Tom Kelley Volvo

Excellent experience. Drew (Glass) listened to our goals and understood we were still in the shopping phase, no pressure. I shared with him earlier, but the test drive experience was fantastic. My wife and I usually want to have that experience on our own, but Drew brought value to his presence on the test drive and showed us features we wouldn't have seen otherwise (and frankly, one of those features clinched the deal for us ultimately). Took delivery today and was charmed by the sign with our name and big bow on the vehicle...something that doesn't cost a ton to do or take a bunch of labor (presumably), but creates that special VIP experience. Bravo. I also appreciated the quick check-ins with other team members without Drew losing ownership of the deal and relationship...that was really well done. Many other dealers force you away from the salesperson and into a finance office but your approach showed you have trust in your sales reps to take it to completion...smart move. As a salesman myself for nearly 26 years and an executive leader of a 600-person sales force here in town, my hat's of to the overall approach your org executes on. Nice work!

We worked with Drew Glass at Tom Kelley Volvo and couldn't be happier. Drew spent all the time needed to help me learn everything about my new Volvo. He's also not a high-pressure salesperson, which made the purchase even easier.

Ben was skilled and easy to communicate about the car options. we had previously owned a Volvo but our daughter drove it for 10 years.

Sales process went very well. I worked with Ben Cauffman. Ben was very professional and friendly as was the rest of their staff.

Ben Cauffman and Nathan Kinder were very helpful and loved dealing with them and the quality of the car we got

Ben was awesome to work with. Very knowledgeable and very helpful. Everyone that was involved in my purchase was on top of their game. I would highly recommend Ben anytime.

This is my fourth Volvo with Tom Kelley. They are five star in both sales and service. I would highly recommend their dealership and Ben Cauffman as a sales representative. His follow up and attention to details is outstanding. Addison was great explaining the features of the car and Rob was very helpful with the financing. All in all a great team!

Everyone is personable and helpful. One feels valued as customers, hence we returned as customers.

Well designed dealership with pleasant and very professional staff. Never felt any high pressure sales pressure.

We've been purchasing cars from Tom Kelley Volvo for the past 20 years. We are always treated with top notch customer service and know that we buying high quality used cars. Ben Cauffman and his team did a great job making the shopping and buying experience very enjoyable and simple. We just had another fantastic experience! Thank you, Ben!