Reviews
Great transaction.
Great transaction. No hassle, no fuss. In and out in under an hour. Ben was a great salesman and helped out and understood my needs.
Great transaction.
Great transaction. No hassle, no fuss. In and out in under an hour. Ben was a great salesman and helped out and understood my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for allowing Ben to help you with your vehicle purchase! We are so glad he was able to help!
Tom Kelly Volvo was attentive to my needs.
Tom Kelly Volvo was attentive to my needs. The salesman Ben was/is amazing. He made me feel at ease during the entire process. Tom Kelly Volvo is first class all the way.
Tom Kelly Volvo was attentive to my needs.
Tom Kelly Volvo was attentive to my needs. The salesman Ben was/is amazing. He made me feel at ease during the entire process. Tom Kelly Volvo is first class all the way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for working with Ben and the team on your new Volvo! If you need anything in the future, please let us know!
Top notch experience from the second I walked in.
Top notch experience from the second I walked in. If you want excellence, go here! Ben was wonderful to work with and "heard me". Everything was done through email and one phone call. I picked up my vehicle, with a sign and bow (great touch!), and he had the paperwork ready to go, 15 minutes! Mason walked me through the entire XC90 and made sure I was completely comfortable with my new SUV. We will be going back!
Top notch experience from the second I walked in.
Top notch experience from the second I walked in. If you want excellence, go here! Ben was wonderful to work with and "heard me". Everything was done through email and one phone call. I picked up my vehicle, with a sign and bow (great touch!), and he had the paperwork ready to go, 15 minutes! Mason walked me through the entire XC90 and made sure I was completely comfortable with my new SUV. We will be going back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Zack! Customer service is very important to us, so we are so glad Ben and Mason were able to provide you an excellent experience! Thank you for working with us!
My husband and I were looking to buy our first Volvo XC
My husband and I were looking to buy our first Volvo XC 60 and wanted a good used low mileage vehicle. Ben Cauffman was our salesman who assisted us. He did a great job answering all of our questions. He made us feel relaxed and did not pressure at all. We very much appreciated the way he handled our search and we ended by purchasing with him. Thank you Ben!
My husband and I were looking to buy our first Volvo XC
My husband and I were looking to buy our first Volvo XC 60 and wanted a good used low mileage vehicle. Ben Cauffman was our salesman who assisted us. He did a great job answering all of our questions. He made us feel relaxed and did not pressure at all. We very much appreciated the way he handled our search and we ended by purchasing with him. Thank you Ben!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kerry, we're delighted to hear that Ben provided such a relaxed and informative experience for you at Tom Kelley Volvo Cars. Enjoy your new Volvo XC60!
Very pleased with the whole purchasing process and
Very pleased with the whole purchasing process and experience The. Salesman was very friendly and welcoming.
Very pleased with the whole purchasing process and
Very pleased with the whole purchasing process and experience The. Salesman was very friendly and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
H2orandy, we're delighted to hear that you had a pleasant purchasing experience with our team at Tom Kelley Volvo Cars. Thank you for the kind words!
We stop at Tom Kelley and looked at a Expedition that we
We stop at Tom Kelley and looked at a Expedition that we found online. We then went on to look at five more Expedition at five different dealers that same day. We came back to Tom Kelley and made the purchase through them because great customer service, clean vehicle and smooth transaction. We had a great experience from the time we pulled in the parking lot till we left.
We stop at Tom Kelley and looked at a Expedition that we
We stop at Tom Kelley and looked at a Expedition that we found online. We then went on to look at five more Expedition at five different dealers that same day. We came back to Tom Kelley and made the purchase through them because great customer service, clean vehicle and smooth transaction. We had a great experience from the time we pulled in the parking lot till we left.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for working with Ben and the team on your Expedition purchase! Customer service is very important to us and we were glad we could meet your expectations!
Had a great experience purchasing vehicle as an out of
Had a great experience purchasing vehicle as an out of state buyer. Ben Caffman was extremely professional and honest through out the process. He went out of his way to answer my questions including getting on face time so I could inspect the car to my satisfaction. I want to say thank you and recommend both Ben and Tom Kelley Volvo.
Had a great experience purchasing vehicle as an out of
Had a great experience purchasing vehicle as an out of state buyer. Ben Caffman was extremely professional and honest through out the process. He went out of his way to answer my questions including getting on face time so I could inspect the car to my satisfaction. I want to say thank you and recommend both Ben and Tom Kelley Volvo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rohan, we're delighted to hear that Ben provided such excellent service during your out-of-state purchase at Tom Kelley Volvo Cars. Thanks for the recommendation and enjoy your new vehicle!
Wonderful experience and no pressure sales.
Wonderful experience and no pressure sales. We highly recommend Tom Kelley Volvo. They have followed up as promised as well.
Wonderful experience and no pressure sales.
Wonderful experience and no pressure sales. We highly recommend Tom Kelley Volvo. They have followed up as promised as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Chef Rhonda! We're delighted to hear you had a wonderful experience with us at Tom Kelley Volvo Cars! Thanks for the recommendation and kind words.
Thank you Ben and Rob for making the purchase of my
Thank you Ben and Rob for making the purchase of my Nissan Altima a smooth and effortless transaction! Very pleased with their professional and courteous service. Thank you again for going above and beyond to provide a great experience with Tom Kelley Volvo!
Thank you Ben and Rob for making the purchase of my
Thank you Ben and Rob for making the purchase of my Nissan Altima a smooth and effortless transaction! Very pleased with their professional and courteous service. Thank you again for going above and beyond to provide a great experience with Tom Kelley Volvo!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Michelle, we're glad to know that Ben and Rob made your Nissan Altima purchase a smooth experience at Tom Kelley Volvo Cars. We'll see you next time! Enjoy your new ride!
I love the setup of the various dealerships which I
I love the setup of the various dealerships which I think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG). In addition to my Volvo, I also have a BMW which I service through To Kelley BMW. The entire sales team (Logan, Ben, Rob) were very helpful and service minded. They made the purchase process less stressful than normal and were able to answer all of our questions. Ben in particular was very helpful in explaining the many features in the car!
I love the setup of the various dealerships which I
I love the setup of the various dealerships which I think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG). In addition to my Volvo, I also have a BMW which I service through To Kelley BMW. The entire sales team (Logan, Ben, Rob) were very helpful and service minded. They made the purchase process less stressful than normal and were able to answer all of our questions. Ben in particular was very helpful in explaining the many features in the car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a few minutes out of your day to send over a review. We appreciate you giving us the opportunity to work with you on your new Volvo! Please let us know if we can do anything to help in the future!