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Subaru of South Hills

(1,385 reviews)

Reviews

(1,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

Nice place, the online marketing guy knew his stuff and got me to a sales rep quickly. Even a few days after I agreed to the purchase, I had noticed a mistake (on my end) and the rep was willing and able to make it right. He didn't need to do that but he did anyways and saved me a couple hundred bucks. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jon, thank you for your kind words! We're happy we could help. If there is anything further that we may do to assist you, please do not hesitate to reach out!

Buyer

The staff at the dealership were great, especially Tyler and Dominick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Dominick and Tyler. We hope you continue to choose us for all your automotive needs! Take care!

Matt Phillips is awesome

I continue to be impressed with the speed , knowledge, and expertise of Matt Phillips. He’s The best example of what a master tech should be. I will be servicing both of my Subaru’s with Matt indefinitely. Five stars, two thumbs, A+ ~Steve morris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, thanks for your praise and kind comments about Matt! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Subaru of South Hills Pittsburgh

Everything was handled in a friendly and professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, we really appreciate your great feedback! We are happy that our team could provide top notch service to you! We sincerely value your business and look forward to your next visit.

Good Service from New Location

Good service, Did what was promised and had it ready earlier than promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bobby, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

New Tires and Alignment

The service rep was excellent. She was knowledgeable, communicated well, and was patient with an old man. I was very pleased with the quality of service and will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

Amazing

Bob was amazing. He listened to me, didn't pressure me into anything I wasn't comfortable with. Was very kind to me and my husband as well as patient. I would got back to work with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

Great Job

Our 2014 Forester was in for inspection & they found cracks in the rear springs. Ted did a great job keeping us informed & getting us an loaner for the 4th of July week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, Dan! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

Easy and Enjoyable

We were happy to work with Mike M. again on another new Subaru. Everyone is very kind, knowledgeable, and professional. I highly recommended them/him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Awesome Job!

First time at the new place. Its great and the staff are as always wonderful. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jean-Pierre, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope to be of service to you again! Take care!