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Subaru of South Hills

(1,386 reviews)

Reviews

(1,386 reviews)

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EXCEPTIONAL SERVICE

If you want Professional, Outstanding and Pleasant Service, go to Brandi at South Hills Dealership. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

New location

It moved from West Liberty to South hills. Now it is very very far. It, however, much more spacinus, more efficient, and safer to get in and out. I like new place better except the long 45min. trip from the city. The price was competitive, and the service department is reliable. The process of purchasing was much smoother than the past experience at the old location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of South Hills! We hope to see you soon!

Express oil change

Timely processing of service preformed. Experienced and friendly staff seem happy at the new location. Great waiting area In new location. Clean, inviting and spacious.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help. Take care.

Great service

The staff members at Subaru of South Hills , PA. From contact person: Robery, road driving show,:Dan, sale manager: Anthoany, general manager, financial person: Mike and other staff members we met, they all are so nice and preffessional! They did an excellent team work! They made the shopping environment so relaxing and enjoying! I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new vehicle! We're happy to hear Dominick was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of South Hills

Car in for servis

My complaint is it toke 5 1/2 Hr. for a oil change and Pa. state insp.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Henry, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Subaru of South Hills

2019 Outback

Extend warranties available could be explained better, it is quite confusing on how the pricing is shown for each option, and how each option reflects the final price. The form used to explain these options has the same price for all five options even though you are deleting some options with each choice. A may through explanation would help in this area. This is the only area I felt needs attention, overall the whole experience was very customer friendly and made you feel your business as a buyer was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of South Hills

Subaru Outback

We are very happy with our new Subaru Outback purchased from Subaru of South Hills!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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easy and painless

I have never been a fan of being ask to review people service or businesses. That said I would recommenced South Hills and Mike Kyle based on my experience without hesitation; personable, helpful, knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Re-call Service

First time at badly needed new location. Longer drive for me, but we’ll worth it. Excellent experience. Service representative couldn’t have been nicer and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

Excellent Used Car Buying Experience

Just wanted to give a hats off to Anthony Paolillo for the excellent used car buying experience my son and I had as my son purchased his first used car being a Subaru Crosstrek. He is very excited about the car and was very appreciative of Anthony's patience and help in making a deal that worked within his budget. I think Anthony went above and beyond the call of duty and I'd be happy to repeat or recommend him to my friends and family to also receive the same customer service. The new location in the South Hills is very nice and easy to access.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're happy to hear Anthony was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of South Hills