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Subaru of South Hills

(1,386 reviews)

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Professional and courteous service

Got great service from Mike Mozurak at Subaru South Hills, thorough explanations, always available for questions by phone or email. Would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thanks for your praise and kind comments about our team. Thank you again for choosing Subaru of South Hills and we hope to see you again.

Car Purchase

Kip was exceptional! -- Knowledgeable, personable, responsive! Subaru of South Hills is fortunate to have him! Sincerely, Molly and Jack Vitlar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.

Found the vehicle we were looking for...

I went first to the dealership and talked about a Subaru Cross Trek SUV. Next day I went with my wife. Since this vehicle didn’t have many options, we looked at Cross Trek Limited. I got a very knowledgeable sales person Eric Regaller. He explained about this vehicle very well and went for a test drive. Decision made and purchased. We drove our new SUV home in 2 hours. No hazel had a good deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Recall repair

This dealer is very close to my home, very clean and modern facility with a large waiting area with snacks and coffee. Entire staff was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of South Hills. Take care!

All good

This was my third Subaru from this dealership. The Subaru Forester was "purchased" on Friday, transferred from Baiel Subaru over the weekend and ready on Monday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Subaru experience

Our sales consultant, Greg Johnston, was very knowledgeable and assisted us in making a satisfactory transaction. He was very patient throughout all of the financial negotiations.The overall experience at Subaru of South Hills was both rewarding and satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind words! We're happy we could help. We hope to be of service to you again. Take care!

Wonderful customer service

The salesman was very knowledgeable and friendly. He made sure I was happy and spent a great deal of time showing me how everything worked. I would definately recommend this dealership and I love the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!

Used Outback

I purchased a used car which had just arrived on the lot. After inquiring, the car was prepared for me to drive at the appointed time. After agreeing to purchase the vehicle, it was beautifully detailed and a minor recall issue was updated. My sales person, Tyler, moved expediently through the paper work and I was happily on my way that afternoon. I only buy used cars, and usually need one in a hurry. I was served well at Subaru of South Hills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had a great experience with Tyler! If there?s anything else we can do to assist you, please don?t hesitate to reach out. Thanks again for your business!

Greg Johnston -- Outstanding Salesman

Bought my second Outback from Greg Johnston. He is honest, knowledgeable and willing to take the time to become your friend, and help you make the right decision with any high pressure tactics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Joel, we're happy to hear you had a great experience with Greg. Congratulations on your new Outback! We appreciate your business and hope to see you again soon. Safe travels!

Subaru sti

Most dealers are shady but you guys were the least bit shady as a dealer could get. I would visit upon buying again. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your great feedback! Our team is available should you require any extra help. Take care!