Skip to main content

Jim White's Truck & Auto Center

(576 reviews)

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Best place to buy.

I have had several dealings with Rich over the years at Jim Whites all have been above my greatest expectations. My most recent was last week, again no surprises, straight-up no nonsense deals. Thank you, Rich. You offer one on one that none of the big dealerships can compare to. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Simply Amazing

My name is Shira Benson, I have been searching for a Jeep Cherokee for several months and when I came across Jim's white website I was excited and couldn't believe the mileage on the jeep, I called and asked several questions came down he let me test drive the jeep alone he didn't pressure me, in any kind of way he actually suggested if I wasn't please to look around, & if I didn't find anything to come back he will hold it for me...His wife was very friendly the place was clean, I can't stop bragging on the awesome service they provide, I had a little issue less than 30 days after I purchased my 2013 JEEP GRAND CHEROKEE I was snowed in couldn't make it too the shop, Mr. Rich told me WHENEVER U get yourself out, come back to the shop & we will take care of you!!! I will highly recommend & suggest to anyone to come to his dealership & give him a try, nice cars low mileage, and good prices..., and what's very important to me...AMAZING CUSTOMER SERVICE!!! Also HE'S A MAN OF GOD...AMEN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

We had a spark plug start misfiring in the middle of a 14 hour drive and thankfully got to jimwhite's right away. They were attentive, courteous, and efficient in diagnosing the issue, getting the necessary person and parts on site, fixing our car, and getting us on our way, all for a more than fair and reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

Rich was very patient, kind & courteous thru my search for a new vehicle. I had my Dodge Caliber for 13 years and I was way overdue for a new car. He directed me to a beautiful Chrysler 200 that fit my needs and budget. No pressure to look at a more expensive vehicle. Rich & Kathy were just great during this purchase. Would recommend Jim White's in Irving to anyone looking to make a purchase πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Repeat Customer

I purchased my first car from Rich when I was 18. He was the only one that would give me a chance. We did an in-house finance with a payment that I could afford at such a young age. He put me in a car that I loved and assured me it was a great first car. Each month I would walk into his dealership and pay my monthly payment on time until I paid it off. He took a chance on me and I lived up to the expectation. 23 years latter I came back to him with my wife looking for a truck. Looking for quality trucks in 2020 that weren’t overpriced and junk was hard to find. I decided that we would take a ride to see what he had. We found an amazing truck with such little miles and in great shape and at a great price! We test drove it and loved it. There was work that had to be done which he took care of. He worked to get us the best financing through a local bank and made the process so easy. I’m glad he took a chance on me at 18 - In return I took a chance on him all those years later and found a truck that no one can believe we found in such immaculate shape. You can’t go wrong with Jim Whites and Rich!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazinggggg!!!

This is my 2nd vehicle I have purchased from Jim whites and they are sooo great fantastic never had any issues and they always help and answer all the questions we have!! Highly recommend them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mrs. Kelly Hamm

Would highly recommend! Very helpful and understanding. Considerate of my work schedule and ensured I was able to get to work on time. If the need ever arises, will definately go back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Cars, Great Service

bought a used 2011 Ford Escape AWD Limited low milage and in great condition. Richard worked with us in regards a down payment for the vehicle for my mother as well a small loans for this very good condition gem. DMV serivce was another nice to surpise in regards to complete the sales. Called his dealership regarding this and set up an appointment to see and test drive the vehicle. He pleasantly met us and had the vehiicle right us front. No excuse that the vehicle was not available; . while talking about the a deal, we did notice this dealership had about 30 plus additional high quality new and used cars and trucks to have choose from if did not like the Ford Escape. We liked the Escape and made a deal. we would look again if we need a vehicle in the future. thanks Richard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Truck shopping

Very honest great price had it done quick willing to work with u the truck me and my husband bought we love it. Breaks are squealing wen we stop I wrote them n they said to bring it in I would recommend them if anyone is looking for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Returning Customer

Rich made purchasing our truck easy and handled all the paperwork in a cheerful and efficient manner saving us a dreaded trip to the DMV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No