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Jim White's Truck & Auto Center

(577 reviews)

Reviews

(577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ford Explorer

This is my first time buying from Rich, it was a very relaxed and stress free environment. Rich answered all of my questions and concerns with buying a used car and told me to go home and talk about it and let him know what I wanted to do. There is definitely no pressure to buy and they are a very friendly to work with. The facilities and vehicles are very clean and nice looking. This is the place to go to buy a car, will definitely buy from here again and recommend to anybody looking to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Michele

great customer service would recommend them to family and friends. We purchased our second van a Dodge Grand Caravan and are excited for our up coming road trips!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jim White’s is where you need to go

I just bought a used car from Jim Whites and the experience was the best car buying experience I have had. Rich and Kathy were wonderful. I drove from downtown Buffalo to Jim Whites and It was worth the short drive down. Great experience and most rewarding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great deal

Purchased a used truck Recently from Rich White at Jim white's Truck and Auto Center... I was impressed by his open and friendly attitude and the lack of pressure for the sale... the truck was a great deal and the paperwork flowed effortlessly... Great place to visit anytime...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

Great service, honest and transparent from the beginning. No pressure. Highly recommend. Very happy with my purchase. Financing process was easy and I felt comfortable going through it. I visited other dealerships and was not happy with the pressure. So I came back to Jim White's and I'm glad I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So Recommen!!!

i recomend this place to anyone im a happy customer and happy with my vehicle. Thank you so much JimWhites for helping me to find the perfect vehicle for me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4 out of 4

My husband and I have purchased 5 cars from Jim Whites and every time it has been painless. Their staff is always ready to help and I felt at ease making my decision. I would recommend them to anyone thinkikg of investing their time and money into a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Galileo

Rich White is a true gentleman. He was open and transparent about the trade-in of my car value. He recognized the need to correct a couple items on my new trade-in from him. It was taken care of and I drove away confident that I was fairly treated. I recommend Jim Whites.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wanted an upgrade!

Had exactly what I was looking for. Wanted a 7 seater upgrade. They had just that with leather and all the bells and whistles! Easy to work with. Straight to the point. No run a round. Recommend my towns dealer!! Jim Whites!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

I'm very happy with my 2014 Chevy Cruze. Rich was extremely helpful with the loan process as well as finding the best vehicle for me. I would definitely recommend Jim Whites Auto. Thank You Very Much Rich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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