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Jim White's Truck & Auto Center

(576 reviews)

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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BOUGHT A 2017 DODGE RAM PICKUP

This was one of the best overall experiences I have ever had in purchasing a used Vehicle. I knew what I needed/wanted. I expressed to Rich my needs and was shown 3 different trucks. All the trucks were in Very Good Condition. Obviously, this dealership takes great pride in the vehicles on their lot. It was show room clean. I was very impressed with their attentiveness to all questions and concerns. There was one issue which I observed after the deal was sealed, and Rich took care of it immediately. I really can't say enough good about this purchase. Thank you Rich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Returning customer

Was in search for a second vehicle and did purchase a jeep liberty . Good price, low mileage, and very satisfied with customer service. Was informed on every aspect there was from warranties to how to maintain the vehicle. Rich white was very informative and professional . Thank you so very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very satisfied buyer

Great Vehicle, great customer service, great deal on the vehicle I purchased from Jim White's. No pressure sale/ process. Rich gives you all of my the details and talks / treats you like you're family. My family has purchased multiple vehicles from him and they will continue to have our business for a very long time. Highly recommend this dealership. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great deal ,No Stress Great Auto Shop

Stress-free experience , they put the vehicle up on the lift twice so I can inspect underneath,got the truck I wanted I highly recommend this dealership if your looking for a vehicle.,Veteran Friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Returning customer

Jim Whites has been our go to for our last 4 cars and the customer service is excellent everytime! They work with you to get you into the car that you have your eyes set on. We will be returning customers! Very happy with my 2013 Dodge Durango I just bought from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Car

They worked really well to help me get me my first car. I would definitely go back again and get another car from them later on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

Jim and Kathy were wonderful! The most professional but homey atmosphere! From the phone, emails to in person we received excellent care which made our experience one of the best for purchasing our truck so Thank You both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Peggy from Gowanda

I was in the market for a used vehicle in September. The first vehicle I looked at, I test drove and signed all of the paperwork the following week. I was treated very fairly and it was a pleasure doing business with Richard. So far I am very pleased with my 2012 Ford Escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Car Buying Experience

Jim Whites Family owned Auto Dealer. Nice vehicles, Great price, Excellent Customer Service. My salesman Rich is an easy going honest guy who made the anxiety of car buying effortless. Would do it all again in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Explorer

This is my first time buying from Rich, it was a very relaxed and stress free environment. Rich answered all of my questions and concerns with buying a used car and told me to go home and talk about it and let him know what I wanted to do. There is definitely no pressure to buy and they are a very friendly to work with. The facilities and vehicles are very clean and nice looking. This is the place to go to buy a car, will definitely buy from here again and recommend to anybody looking to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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