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Gateway Kia of Quakertown

(329 reviews)

Reviews

(329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Kia of Quakertown from DealerRater.

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Great dealership

Great dealership Worked with Jim Mullin and Tommy Madden. Purchased 3 Kia since 2012 2012 Sportage 2014 Sorrento 2016 Sorrento Have been please with sales, service, and financial departments of this Dealership and also the KIA products. Gateway Kia of Quakertown is definitely a credit to the Kia Company,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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buying experience

the salesman was good, and so was the salesmanager. evryone was very friendly, professional and kind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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just what I wanted

from the start everyone was great .from making coffee for me till i drove off the lot in my new optima// james thanks to all in the office staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

My car was recently totaled and I needed a new car fast. I was looking to buy but could not afford the car payments. After looking through my other options we got to a good price for leasing and although that was not my original intention - I felt like it was a good fit in the end for me at this time. They seemed to really listen to my needs and respect what I could and could not do financially. I would buy from this dealer again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very negotiable

I felt that they met my expectation what I wanted and was very please with the outcome.would highly recommend a kia and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Third car from Gateway

This is the third car we bought from Gateway Kia. They always seem to be able to answer any questions we have and work with us on price. I also get my vehicles serviced here. They are all very friendly people and I really don't want to single out one person. They all work well as a team and treat us as friends, not customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always friendly

I've purchased two vehicles now at this dealership and I've had a great experience both times. They are friendly and really go out of their way to get you what you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Happy but not jumping up and down

Came back to KIA 6mths later to get the car I've been keeping my eye on. Mark Cole was my contact back in October and my luck...he was in!! He was tied up with another customer and Chris and one other guy (sorry can't think of his name) helped me until Mark was available. Even though the managers couldn't make the numbers work for the car I truly wanted and I had to settle for less, Mark did a great job! He sold the "lesser" car just like he initially sold the car I was dreaming of driving away in! March Madness advertisement was misleading and a bit disappointing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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An easy experience

Went to the dealership just to look and ended up with the car I wanted at the price I wanted. Chris the salesman was very down to earth and made this experience seamless and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A wonderfully smooth and non-pressure experience!

When we came into Gateway Kia, we were instantly greeted by a manager and made to feel welcomed at the dealership. We stayed what we specifically were looking for and before we knew it we were hooked up with Rob who was determined to find us something in our price range and what we were looking for. No one pressured us to by the most recent model, everyone respected what we asked for. When it came down to deciding between two cars, Rob didn't pressure is into a car and let my husband and I take the time to decide which was best for us. Rob is extremely knowledgeable in the Kia brand and you can tell he is proud of the cars he sells! Everything from the moment we walked in the door to test driving cars to signing the paperwork was smooth and easy! Everyone we came into contact with at the dealership was welcoming and so easy to talk to and work with! Even with our 6 month old daughter in tow, we felt completely at ease. We drove off the lot in a new car and were absolutely happy with the service we received from everyone we talked to! We will definitely be back when it's time to get a new car! Thank you Kia of Quakertown for such a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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