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Gateway Kia of Quakertown

(331 reviews)

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Kia of Quakertown from DealerRater.

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Looking for a newer vehicle

I highly recommend Kia in Quakertown.Scott,an associate from Warrington who had helped my wife the past weekend purchase her new Kia,had came up again from the Warrington Store.He was fantastic with me and made the process so much easier.The girl Annie was also very nice and extremely helpful.We have always gotten our cars at Kia in Quakertown,and always will.They have always treated my family with respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dont buy a new car from them!

They will sell you a new car at thousands over the MRSP and then try to shower you with other incentives which equal the exact same amount as the mark up. BYER BEWARE!!! They dont care about customers coming back it appears- just out to make a buck and pretend to give you something in return.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

What title

Was there to test drive a used vehicle and then we decided to also test a new sportage and we were new all the way. I thought it took to long for the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I initially went to Kia of Quakertown to purchase

Instead of getting a used car I walked out with a new 2017 Kia Optima. My salesman Mark was excellent the process was not stressful in the least. The staff was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Franklin Clooney

My automobile broke down for good on Sunday. By Monday, I drove away in a brand new car. I got a great deal for a car that fit me perfectly. Gateway Kia took care of me, and me feel like a king at their dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent as usual!

This is the second car we purchased from Gateway. Both times were a pleasure. Courteous, friendly and no pressure sale! Great price as fast as well. We always had our first Kia serviced there and the service department is top notch as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly satisfied

Overall highly satisfied. Got annoyed a little with how long it took to sign all paper work but that's everywhere you go. The salesman listen to what we wanted and worked hard to get us in the car we wanted at an affordable payment. Will definitely recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very annoying

Leasing process was totally exhausting. Salesman did NOT listen to our requests. Kept trying to push us into a different model vehicle than what we were shopping for. Wasted countless hours of precious time. Absolutely annoying. Will not be going back here again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer service

Was just riding by the dealership one day and stopped in. Fred was out of the door immediately. Was actually looking for a used car, but when I saw that blue Forte I knew right away it was for me. A few snags but nothing I can't handle. Great job Fred. A shout out to Brent also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer service

I went in looking for a used car, but ended up buying a new car. A few bumps but otherwise a very pleasant experience. Good job Fred.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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