Reviews
Easiest car buying experience!
After leaving two dealerships because of pushy salespeople, I was relieved to come across Julian at Gateway Kia! I never felt pressured into anything and truly felt like I was getting the best deal and exactly what I wanted. Not only was the process easy, Julian made the experience fun and I am totally in love with my new Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. B Lodge
no hassle or pressure in buying/leasing, this is the 2nd lease from Gateway Kia, also purchased a Sonata along with the 1st lease back in 2015.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liars
Long story short, I have a problem with my aftermarket alarm remote. Mark, the Service Advisor, I had to deal with offered no resolutions for me at all. He couldn't care less. I had to ask to have my car battery checked. It turns out my battery needed to be replaced. He still couldn't tell me if that was the issue with my alarm remote not working. So I have been using my factory alarm since. He lies to me and tells me he can't reach the alarm guy to ask if the car battery was the problem. But it's funny how he can reach him to tell me that Steve (the alarm installer) does not allow Gateway Kia customers to call him anymore. Mark is the worst Service Advisor I've ever had to deal with. What happened to the other nicer and friendly guys who used to work there??? I will not be trading my car in at this dealership later this year as I planned to. I don't appreciate how I've been treated and lied to.
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Outstanding Salesmen & Team
Scott Dutter was our salesman. He and the whole team were very pleasant throughout the process. They didn?t mind staying late helping us getting the right car. We were just looking and ended up walking out with the brand new Sportage. Very happy with my very first Kia. Our thanks to Eddie, Scott and the whole team for making it an excellent experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ms. PAT
Extremely happy with the Customer Service that I received and the Vehicle that I am now driving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shopping for used car with warranty/leased instead
Scott and Mike were great to deal with. I felt they were fair and really tried to work with us. Thank you for the great experience!! Ruth L
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Lease from Kia
Great friendly experience! Super helpful. Went the extra mile to make sure the lease was within my budget!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First time buying from Kia of Warrington
Our salesman, Scott was very helpful and accommodating. Was able to find the vehicle we were looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
KIA forte
I returned to buy my car from this KIA dealer because they were friendly, easy to be with, knowledgeable, and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kia Sorento
My salesman rob Lucerne did an excellent job. He walked me through the buying process, and I drove the rest of the way through it!! I highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase