Reviews
Write a reviewFriendly and honest dealership
I can't say enough good things about this Dealership and the staff. They offer a great selection of cars and provide ample opportunities to test drive a variety of vehicles to find the right car. The buying process was simple and straightforward and the staff went above and beyond what could be expected. I would highly recommend this whole dealership and particularly the Sales Manager Chris!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hard Playing Man
Saw the truck of my dreams on Norm's website. Called the dealership to see of it was still there and Billy said he would hold it til I got there. Showed up an hour later, he to a credit application and I was approved by the time I got back from trying out the truck. Fair price, Great rate, left in less than an hour with MY new truck ! Thanks Billy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad I picked Norm's for my new car
I had an awesome experience here. Thom, the salesman who helped me get into my Subaru was very prompt in getting back to me when I sent my credit application to them and worked with me to find a local credit union that would give me a loan even though my credit needs a little work. He was also very thorough in explaining everything to me and the receptionists were very friendly. I've had my car for about a week now and I have zero complaints. I highly recommend Norm's and will be going back for my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Very relaxed environment and buying experience. Highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Billy is the best
Billy had a comfortable, knowledgeable no pressure approach and got me into the perfect car for me. He had my family laughing and actually enjoying the paperwork process of buying a car. He was incredibly supportive and positive and answered every question we had. It wasn't a long drawn out process like other dealers I have been to in the past. Go to Norms, buy a car and work with Billy. You will be happy you did. -Nick
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Couldn't ask for a better experience!
Bill Eslinger, the sales person, could not have been more efficient, knowledgeable or easier to work with! I was in and out with a great car and feel very lucky to have been advised to go to Norm's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience Buying a Subaru at Norm's
I was really pleased to work with the folks at Norm's today. They did not pressure me. They made me feel welcome. They were cooperative and informative. In particular I want to thank salesman, Thom. His manner is warm, funny and professional. I wouldn't hesitate to recommend Thom and the staff at Norm's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Owner
I had a great experience at Norms used auto. My daughter and son in law have both purchased vehicles from Norms and they recommended that I shop there. I will recommend this dealership to anyone and everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom is great
We bought our Dodge Grand Caravan here. I am not one who likes the whole car buying processs and Tom was very helpful and informative through the transaction. He is a no pressure sales person with a great sense of humor that makes you feel like family. I highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exactly what we were looking for
We drove to Norms to look at a specific vehicle. We knew what we wanted and how much we wanted to spend. The buying process was easy and quick! Glad we made the drive.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase