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Norm's Used Cars

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (123 reviews)
Visit Norm's Used Cars
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm's Used Cars from DealerRater.

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Disappointed from Portland

Thursday I got up early and picked up a friend to make the trek to Norm's in Wiscasset. I found on line they had several older Foresters that fit into my price range. When we got there we walked around for about 20 mins looking at all the cars. We thought it odd that after being there so long no one came out to help us, there was no one in the front area, so we waited and waited...then we left. Too bad they had some nice cars, just no one to sell them. We were buyers and buy we did, just at a different place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Are you sure you were here? We find it hard to believe because we were very busy that day selling 6 or 7 cars. We had 2 salesmen and 3 office personnel assisting while running in and out installing 14 day plates and various test drives at the same time. None the less, very sorry.

FLORIDA FORESTER

This is our six or seventh vehicle, thru Norms. Carmine was terrific. He made it easy. I always enjoy coming to Norms used Cars in Wiscasset ME

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very happy customer!

As 10 plus year customer of Norm's I can say they do an excellent job in Sales and Service. Over the years I've purchased at least 5 cars and have found them to be honest and straight forward. I highly recommend for anyone looking to purchase a pre-owned automobile to go to Norm's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tara Elliott from Burnham Maine

This was a easy process. Chris from Norms Used Cars was easy to deal with. They did not follow us around the dealership pressuring us which was appreciated. The vehicles were clearly marked with the price and the miles on it. Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer

I've purchased numerous vehicles and have always been very pleased with the sales and service. Chris and Thom are excellent to deal with and Eric in service is outstanding. Will be back in time to purchase again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Northen Hunter

I would highly recommend Norm's used car's. Our sales person (Thom) was very knowledgeable about the purchasing process. The Van was extremely clean and mechanical sound.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 sppeed chef

Called Bill on Wednesday afternoon, asked about a certain car he had in stock. He told me it was there and offered to take a credit form to see if I could get the car. An hour later he called back and said the loan was all set and gave me a payment. offered to hold the car till I got there the next morning. When I arrived he had the c ar gases up and my mom and me took it for a long ride and it was just as he said . the only difference was that the payment was a bit lower. We had a good time there, about 2 hours and he took care of the insurance as well. I would send any friend there and hope to do more business there some day! bill and the whole crew were great !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy

Very personable people great to do business with went to look at a vehicle n ended up leaving with it very happy with it so far excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Did not have a good experience

We did not have a very good experience with that dealership we were denied credit they did not give us any reason why. we drove over 3 hours. It took longer to drive there then we were there I would not recommend

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Norm's submits credit applications to local lenders. We do not make the decision to APPROVE or DENY. The financial institution makes the call. We do not pull your credit here, either. You will receive notification in the mail from the potential lenders. We're as sorry as you are when customers are denied credit. Good luck in your search for a vehicle.

Norms Used Cars in Wiscasset Maine

Norms used cars in wiscasset, thank you so much for getting me this great Nisson Altima. What great guys. I've been telling everyone I know but they all had gotten their cars at Norms. So what more can I say! They made me happy too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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