Reviews
Write a reviewNew Honda
Second car from Bill, He pointed me to exactly what I wanted, Got me an great interest rate and I am one happy camper. Everyone there from Chris the sale manager to the women that assisted with the paperwork are top notch. Call Bill for your next car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
In my Element
About a month ago I called Norm's Used Cars to inquire about a Honda Element, I was calling from Cape Cod so I wanted to make sure the car was exactly what I wanted. Turns out it was and I went ahead and rented a car for the trip and dropped the rental the night before in Portland the night before. Billy the man I spoke to on the phone offered to pick me up in Portland before he went to work and give me a ride to the dealership { I would guess a total of 60 miles out of his way} The Honda was as stated and all the paperwork was done and I was gone in less than 30 min. This is grade "A" service and much appreciated! I would make the trip again when I need another used car. Thank Billy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
i bought a 2006 toyota tundra pick-up off carmine
all the way from introducing himself as my sales men and the buying process and follow up carmine was excellent and sales manager chris as well !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Element seek and find
Salesperson was very helpful and there was a great slection of cars at fair market prices. They did all the paperwork pretty fast and we were able to take the vehicle r home the same day we chose it, even on a saturday! He had an excellent selection of honda elements, the car we were looking for. Also they offer a warranty contract that we purchased. This Seems like a good idea for older cars. Overall this was a positive car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great, no hassle service
After dealing with some "sketchy" dealers and vehicles around, Norm's was such a relief. We were able to take our time trying out different Jeeps and were not pressured once to hurry the process along. Chris Lamoureux was a great guy to work with! He was extremely helpful and helped get us a price we were comfortable with. Will definitely be coming back when we need another vehicle in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Portland customer for the 4th time !
This is the first time I have dealt with "Big Bill" and the 4th time I have bought a car from Norms. We always love the very laid back process here and having it backed up by their superior Service Dept makes each and every purchase a jot. Bill showed us the extended "Service Agreement", which we purchased, w/o a bit of pressure, he also got us an interest rate on the loan our own bank could not even get close to. A big thank you to Bill, Eric and the entire team at Norms used cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Honest and reasonable service. I have never had any issues with work done here. They are willing to answer all questions and give sound advice. Have purchased 2 vehicles here and had them serviced at Norms.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
NH GEEK
The easiest purchase I have ever made. Was there for 45 min. Told Bill what I needed and he drove it up,wrote it up and we drove it away! He was fun to deal with, and the car runs great ! Going to visit him for another in a few weeks! Go see Big Bill!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Bill
Bill Eslinger was very helpful in making sure I got a vehicle I wanted for the payment I was willing to go with. I really appreciated Bill taking the time to answer all my many questions and going above and beyond for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Al Smith
Easiest car purchase I've ever made. Billy was friendly,easy to talk with and easy to deal with. Great inventory of autos . Highly recommend Norm's Auto sales for your next purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
