Thompson BMW

4.5
(1,207 reviews)
Visit Thompson BMW
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Service Sales
Monday 7:30am–8:00pm 8:00am–8:00pm
Tuesday 7:30am–8:00pm 8:00am–8:00pm
Wednesday 7:30am–8:00pm 8:00am–8:00pm
Thursday 7:30am–8:00pm 8:00am–8:00pm
Friday 7:30am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (267) 884-0252 (267) 884-0252
Used (267) 544-1696 (267) 544-1696
Service (215) 798-6309 (215) 798-6309

Reviews

4.5
(1,207 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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4.8

What an incredible process as it was a 1st rate...

What an incredible process as it was a 1st rate experience through and through. Tremendous customer service and Dennis was excellent! Great Job for sure....

Dealer response

We are so happy our Thompson BMW team earned your five stars. Thanks, Rich!

5.0

Great experience with Dennis and a Thompson from start to...

Great experience with Dennis and a Thompson from start to finish. Dennis is your man if you are looking to get a car and Thompson is the place

Dealer response

Thank you for sharing such great feedback. Our team member, Dennis, will be especially appreciative of your five-star review. We're honored to have had your business at Thompson BMW and we look forward to seeing you next time.

5.0

We had a incredibly painless and enjoyable experience...

We had a incredibly painless and enjoyable experience buying a car, there was minimal time spent in the dealership and I felt taken care of every step of the way! All details were taken care of and I was able to show up and drive my car home! Dennis even came in on this day off to make sure everything was perfect. I without a doubt recommend Dennis & Kyle at Thompson BNW. Very knowledgeable and detail oriented!

Dealer response

Hi Christie, thank you for sharing such great feedback. Our team member, Dennis, will be especially appreciative of your five-star review. We're honored to have had your business at Thompson BMW for so long and we look forward to seeing you next time.

5.0

Before my appointment with Dennis Bridges, he obviously...

Before my appointment with Dennis Bridges, he obviously had done his homework. Based on the pre-qualification information, he provided me with potential cars to test drive, that matched my criteria. Buying a car was a comfortable experience because of his conscientious planning and gracious attitude. He acted in the capacity of a client adviser not the negative stereotypical alternative. I would without reservation, recommend him to others seeking to purchase a vehicle. He is a credit to the Thompson organization.

Dealer response

Thank you for sharing such great feedback. Our team member, Dennis, will be especially appreciative of your five-star review. We're honored to have had your business at Thompson BMW and we look forward to seeing you next time.

2.0

Love the vehicle, dislike the unfair/predatory/shady...

Love the vehicle, dislike the unfair/predatory/shady business practices by the sales & finance managers. I drove 3 hours to buy my vehicle to do business in earnest, and the dealership finagled the dealers fees and title/registration fees to ensure they reached the bottom line sales price they wanted. I have raised this issue to the GM and he has defended the tactics even when I provided evidence of the maximum fees for my state! This is not my first time buying a car out of state and understand how the fees work!! And the forward crash warning system on the vehicle went out 2 weeks after I had the car (mid August) and I’m being forced to bring it back 3 hours instead of them allowing a local dealer to assess and repair. Be cautious dealing with this place. Won’t ever purchase here again.

Dealer response

We are disappointed to read this review. We would like to get more information about your situation, can you please send us your first and last name and phone number so that our Service Manager, Andi Glassmyer could contact you?

5.0

I could not be happier!

Dennis Bridges was the best. We were able to work everything out before we came, so we didn't have to spend a ton of time at the dealership. He is friendly, helpful, and honest. Definitely go see Dennis.

Dealer response

Thank you for sharing such great feedback. Our team member, Dennis, will be especially appreciative of your five-star review. We're honored to have had your business at Thompson BMW and we look forward to seeing you next time.

5.0

Dennis our sales person did an excellent job. The...

Dennis our sales person did an excellent job. The purchase was easy and enjoyable. I would definitely recommend Dennis if you’re looking to purchase . Also the finance manager got me a great rate and the monthly payment I was looking for. Overall great experience at Thompson BMW.

Dealer response

Bill- Thank you so much for this awesome review! We couldn’t be happier that Dennis provided you with a great car buying experience, we will share your kind words with him! Enjoy your new vehicle!

5.0

Mike Samlal always does a great job, he’s the reason I...

Mike Samlal always does a great job, he’s the reason I come back to Thompson BMW for service on a regular basis, thank him

Dealer response

Thank you for your kind words, Bob! We appreciate you trusting us with the service of your vehicle.

4.6

Friendly and helpful staff. Dealer was very cordial and...

Friendly and helpful staff. Dealer was very cordial and straightforward during the process. Safe & clean environment. Would recommend for those looking for a new/used BMW.

Dealer response

Ian, thank you for taking the time to leave Thompson BMW a review!

5.0

Dawn was great! P9yv9yvyvycy9vticit cit go g gcogcog og g...

Dawn was great! P9yv9yvyvycy9vticit cit go g gcogcog og g h g ypvpy og 0yvy0 og otvoy oy 8t iy ig iy gi ig i th h9yh upv8y. Oj 8y hop pu 8t 8yvoh o oh oh og og gi oy y 8y ct . 7t ohl v8y 7t c9u t 9yv

Dealer response

Thank you for the 5-Star review, Denn!