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Mullinax Ford of Olympia

(760 reviews)
Visit Mullinax Ford of Olympia
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–6:00pm Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (866) 969-1221 (866) 969-1221
Used (866) 974-9438 (866) 974-9438
Service (866) 979-3061 (866) 979-3061

Reviews

(760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were awesome

we found the best price and couldn't have asked for a nicer saleman. Juan you were great. Thanks again for all of your help and all of your follow up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

It was easy and all the staff was very helpful. They were quick with responses and assistance. Would purchase a vehicle through them again. Meghan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. Mullinax Ford works hard to help cutsomers make educated purchases without the stress of some dealers. We appreciate your business and look forward to working with you again. Congratulations on your new vehicle!

BEST car buying experience EVER!!!

Out of all my years of buying cars, this was the easiest and nicest experience I've had. The customer service was great! And what I enjoyed most was the up front pricing/no haggling! We did our research before going. We told the sales person what we saw on line, exactly what we wanted and how much we wanted to pay. They meet our requirements and exceeded our expectations. I would recommend this dealership to all of my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

UpFront Pricing and No Dealer Fees are sure to make the buying process a breeze. We work hard to make our customers happy throughout the whole process and are glad you have joined the Mullinax Ford family. We wish you many happy miles!

Easy and Fun!

Bought my new F-150 from Matt Phillips at the Westside location. Matt was knowledgeable, easy going and very helpful throughout the whole process. We took a very long time to decide on what we wanted and Matt helped us through the whole thing. Would recommend in a heart beat. By far the easiest and most fun I have ever had buying a car from a dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service

The staff was very accommodating, friendly, and helpful. The whole process was fast, professional, and perfect! I would recommend this dealership to all my friends. This is the first time I've had a pleasurable car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Mullinax Ford we always treat our customers like we would a friend or family member. We are glad to hear you had a great experience with us and appreciate your business. We look forward to working with you in the future. Congratulations on your new vehicle!

Truck needed for boat towing and off road.

I had to replace my 2000 f 150 to meet my towing and travel needs , went in looking for a used truck and after a few test runs sales team suggested the new truck 2014 clearance options and the rest was history, The trade in and discounts were the right fit for my budget, thanks Mullinax you earned my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review and we are truly grateful for your business. Glad we could get you into a new truck and hope it is meeting all your towing and travel needs- we're sure it is! We hope to have the opportunity to do business with you again.

Low pressure

I have bought many cars. This was my best experience. I bought a new Mustang. Then took my daughter back the next day to buy a used Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service. No hassle. Low pressure.

I bought a new Mustang and was so impressed with Matt and the team that I took my daughter back the next day to buy a used Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, an experience so good that you came back the next day- that's how we know we are doing business right! Congratulations on your new and new-to-you vehicles, we hope you are loving them and that we have more opportunities to work with you and your family in the future.

Great experience!

I picked up my 2015 Mustang GT ( rare HP package) at this location. Sales personnel was very friendly and willing to help. Juan Rodriguez was very helpful through out the whole buying process. He showed us all of the inventory without hassles or pressure and I loved that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2015 Ford Mustang! We appreciate you taking the time to leave us a review and are happy to hear that your experience was a good one. Hope you are loving your Mustang and look forward to doing business with you again!

Great buying experience at Mullinax Ford

We stopped by Mullinax Ford of Olympia to start our search for a new Explorer, and found one there that we wanted. We then shopped around and found Mullinax Ford of Olympia to be very competitive priced. The no hassle pricing made the buying process very easy. We worked with Craig Brown and really couldn't of asked for things to go any smoother. The paperwork was already started when we came back in to buy it. Everyone there was very friendly and made the process very comfortable. They also gave us a very reasonable price on our trade in. I would recommend stopping by Mullinax Ford of Olympia and giving them a look if you are in the market for a new Ford vehicle. We purchased a new 2015 Ford explorer XLT and are loving it.......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2015 Ford Explorer XLT! For years Mullinax Ford has worked to make the buying process as easy and stress-free as possible for our customers. We are happy to hear that you had a good experience with us and hope we will have the opportunity to work with you again in the future!