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Mullinax Ford of Olympia

(760 reviews)
Visit Mullinax Ford of Olympia
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–6:00pm Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (866) 969-1221 (866) 969-1221
Used (866) 974-9438 (866) 974-9438
Service (866) 979-3061 (866) 979-3061

Reviews

(760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful experience with Mullinax Ford!

We recently bought a Ford C Max Energie from Mullinax Ford. It was the best car buying experience we have ever had (and we have made a number of new car purchases). The salesman was helpful, pleasant, and LOW PRESSURE!! The price was the price..no dickering but competitive with all the other places we had looked. The actual purchasing process was also quick and easy. They did all our paperwork ahead of time and we only spend 20-30 minutes signing everything. The car's operation was completely demonstrated and explained to us and they made a follow up call in a couple of days to be sure things were going well. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. After years in the business, we are still always working to improve and make the buying process as easy as possible for our customers. We hope you are enjoying your Ford C-Max Energi and that you will return to do business with us in the future!

best Dealership I've Dealt With In Years

I bought a Ford C-Max at Mullinax two weeks ago. Everyone I've dealt with has been terrific and i didn't leave feeling cheated like i usually do. Everyone was helpful and friendly. And i love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, Excellent Service from their Sales Team!

Eddie was a great salesperson and he was very helpful in education us on our new Ford F150. The entire team was very friendly and our experience was satisfying. We are happy with our new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Ford F150! It is great to hear that Eddie and the rest of the Mullinax Ford team were able to make your buying process a good one and that he took the time to help you get introduced to your new vehicle. Hope you are loving your truck and will return to working with us in the future!

Car buying made easy

I bought a new Ford Escape from Mullinax and was amazed by the quick service. All of the paperwork was filled out in advance of my arrival completely according to details discussed prior on the phone. Arranging appropriate financing took only 20 minutes and no attempts were made to sell us features that were not useful. This allowed time for a lengthy "training session" on the vehicle's many features which was incredibly helpful to get started. The folks at Mullinax did a wonderful job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Ford Escape! At Mullinax Ford, we are always working to make the car buying process as quick and stress-free as possible. We are happy to hear that we were able to provide a good experience and hope you will return with all your future car-needs!

great service

Had a very quick and great truck buying experience with them they helped me get the options I wanted at the price I wanted. And even gave me a great trade in price on my cari would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

A recommendation to friends and family is the best compliment we can receive! Thank you for taking the time to leave us a review-- we are happy to hear that your buying experience with us was a positive one! Congratulations and we look forward to working with you in the future.

Buyer Beware- Don't Buy a Used Car Here

I purchased a 2007 CRV that had some battery issues. They were jump starting it each day on the lot. I told them I would buy the car if they replaced the battery - which they did. Within the first hour of owning the vehicle the Tire Pressure Monitoring System (TPMS) light came on. Turns out that when you cut power to the car the TPMS light stays off for a short amount of time (about 20 miles). To make a long story short, they sold me a car with 3 bad tire sensors and refused to rectify the situation. So I found myself putting money into the car immediately after buying it. So.....buyer beware. If you choose to buy a car from here, I would take it to a dealership and have them run a thorough diagnostic on the vehicle before you buy it; don't expect them to be honest about things they are able to conceal. Selling me a car with three faulty sensors was a sneaky move.....but one to be expected when you buy from a used car dealership that is all about the $$$.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Superiority at Mullinax, Pacific Ave, Olympia, WA

I am giving Mullinax Ford a 5 star rating, they were attentive, listened to my needs and also were patient in my selection and concerns. Thank you to the TEAM there, Eddie was my sales person and fabulous. The finance manager, Zack Dodge was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's exactly right, Mullinax Ford works as a TEAM to give our customers the best buying experience possible! Thank you for the kind words and congratulations on your new vehicle! We hope you'll return to work with us in the future.

Made my dream come true

My dream was to purchase a brand new car this year, and my eye has been on the Ford Escape since 2013. Mullinex had the perfect Escape for me. I did not want all those "bells & whistles" just a few basics. And the 2014 Escape was perfect! Thank you Mullinex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love my new 2015 Ford Mustang!

Excellent customer service! They already had the car I was interested in warmed up and ready to test drive when I arrived! Eddie & Grant were wonderful to work with! Eddie has followed up to make sure I was enjoying my new car and didn't have any questions. Would recommend friends & family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. Great to hear that you had a 5-star buying experience with us! I'm glad you had successful follow-ups with Eddie thus far; don't hesitate to return to us for all your vehicle-needs in the future. Wishing you many happy miles from Mullinax Ford!

Love my new 2015 Mustang!

I had in mind what I wanted and they had the car already running and ready to go as soon as I got there! Eddie and Grant were very personable, great guys to work with! They took my trade in off my hands, financing was super fast and easy. Eddie called to follow up a week later to make sure my needs had been met. Great job Mullinax!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review, Brooke. At Mullinax Ford, we always strive to make the buying process simple and stress-free for our customers. We are happy we were able to get you a vehicle you love and hope you return to us in the future with all your vehicle-needs!