Mullinax Ford of Olympia

The sales team did an excellent job in fulfilling our needs and we are satisfied with the automobile and service.

DID EVERYTHING THEY SAID THEY WOULD. WAS HAPPY WITH THE PROCESS. GOT ME IN AND OUT FAST AND EFFICIENT.

I came in to Ford after test driving other vehicles at other dealerships all in the same day. Mike listened to exactly what I wanted and we found it at there other lot. It was a excellent experience on all levels. Mike listened, found what I wanted and we got and excellet price on an excellent Ford Edge. This is our second vehicle we have purchased from this dealership and I highly recommend them. Thank you Mike for making this girls birthday perfect!

Great purchase experience and price Would recommend to others

We just bought our third car from Mullinax. The service was great, no haggling over the price and a fair trade in value on the old car! We love our new Fusion. Thanks, Josh! You were a pleasure to work with.

Bought a new Escape from Kyle after trading in our 2011. His customer service was awesome. Even let us come back the next day for "training"

I traveled from Boise to Olympia to buy my Nissan becuase I got a good deal on it. They were a pleasure to deal with and and even worked to get a stain out in the car. My only dissapointment is they had to order a $2 cover for the shifter. They said they would get it mailed to me when it came in. After 3 weeks I called and the sales manager Grant said they hadn't ordered it but he just did nad would get it in the mail to me. LOL, It's been about 3 weeks again and still nothing! And..when you call, him and salesman never seem to be around.. I had a good buying experiance with these guys but if you need someting fixed as part of the deal don't rely on them after you leave.

I was in need of a vehicle that would get great gas mileage, fit the needs of my family and have a price tag that would fit within my newly tightened budget. I found all three at Mullinax Ford with the assistance of the staff. The staff, from salesman to finance, were very understanding of my needs and worked to get me what I needed. The process took roughly 5 hours and I left that night with a brand new Ford with a payment that fit nicely into my budget. I am very pleased with my experience and highly recommend to anyone that's looking for a new or used vehicle to go check out Mullinax Ford.

My attempt to purchase a car turned into pressure to sign the contracts.... "just sign here"...without a chance to read what i was signing! I requested to take home warranty information so that I could take my time reading the information offered prior to deciding on warranty type I wanted turned into a big deal, He asked me "What is there not to understand?" He says "Do you need me to to explain it to you once again?" I was told by the accountant (ex military man- heavy smoker- smell of liquor) to Not put down my pen, I have more to sign. Seriously, could not believe it! All I asked was for some time to read the contract, fine print, warranty offered on my leisure time and after 2 car repairs requests were completed then sign... After the work is done, after I was able to read the warranty info., but that wasn't an option. He then had to go find the dealer Larry in which he had to go find the manager. I felt like my request was turning into a big deal. NOBODY SHOULD EVER FEEL BELITTLED, PRESSURED INTO SIGNING CONTRACTS WITHOUT UNDERSTANDING AND HAVING TIME TO REVIEW, I was told NOT TO PUT DOWN MY PEN! I left in tears, angry! You lost my business Mulliinax Ford. location- 3121 Pacific Ave | Olympia, WA 98501

I bought a new 2012 F250 6.7 Turbo Diesel from All Star Ford, Olympia. When inspecting the vehicle I noticed that it had no dash lights. The sales person said "we can fix that!" I took the F250 to their service mgr. about the dash lights, he took my keys went out to the truck to take a look at the problem and said yep - no dash lights, and we made an apt to get it fixed. When I picked up the truck after service he said that it met all Ford's specifications and was not suppose to have any dash lights except when the photo cell turns them on after dark. The dash display is deeply recessed and cannot be seen during early morning, late evening, cloudy days, along dark tree lined roads, tunnels, under bridges, etc. There is no way for the driver to turn on the dash lights! If one covers the photo cell with tape, you get dash lights but the message board dims out as well as the radio display info. As there is no way to make the dash lights work I tried to upgrade to a Lariat to get a safe useable vehicle. All Star Ford offered me $14,000 less than I paid 2 months earlier for a trade in. Much of those 2 months as spent waiting for 2 separate service apts. All Star Ford sold me an unsafe vehicle to drive and will not honor the sales person's word that they will fix the problem of no dash lights. Driving in the dark thanks to ALL STAR FORD, Olympia!