Advantage Toyota Valley Stream

Everyone was very helpful and easy to communicate with; It was a very pleasant experience.

Great job! pleasant staff, comfortable waiting area short wait time relatively speaking and very professional. thank you!

I really appreciate the customer service level. I like doing business with Toyota, because of how they care for customer.

Awesome service. D tech took good care of me & my 2021 highlander. We ll be back when due. Thank you sir and all thanks to Advantage Toyota

Good job, nice hospitality, Good communication, keep me updated, and nice place to be. Thanks

I came into the service center because my MPG is low and dropped significantly in the past 8 months. Right away, Andy M gave me various excuses which were the following... 1. They tested my gas and said the octane was below 87 and I ask what was it at, and his reply was that they didn't know. I said I always use Costco gas, which is a top tier gas and then he said you don't where they get their gas from and compared it to BJs gas, which is not top tier. 2. the MPG gauge is know for being inaccurate, even thought for more than the 1st year of owning the car it was reading in the mid 30's on average. 3. He tried to explain at various temperatures the MPG could be different, again it doesn't explain the significant drop in MPG from the previous year. Overall, he does not listen to anything you have to say and doesn't seem to care either and when I asked again what explains the significant drop in MPG and he said he doesn't know. He said I could bring my complaint to corporate, which I will.

They cheat me about the car price and charge me extra 3 points in finance. They didn't provide me any break down before singing the contract. They fool me. Ripped of my money! Manager should investigate this matter. This is call one time business.

I had a good experience and I was in and out in a short time..

The people were helpful and pleasant. Speed was not too bad but could be improved and make the process of letting people in a little smoother by delegating a specific area where people should queue.

Service was quick when arrives and professional. Everyone was helpful and communication was excellent when call me to pick up the car. Thanks.