Reviews
Less wait time this visit.
Less wait time this visit. Kept me updated as car was being serviced with texts
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear your visit went smoothly and that our text updates helped keep you informed along the way. We appreciate your feedback and look forward to seeing you next time!
Best service and TANVIR was the great he really helps a
Best service and TANVIR was the great he really helps a lot happy with the service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re happy to hear you had a great experience and that Tanvir took such good care of you. We’ll be sure to share your feedback with him - he’ll really appreciate it!
Al was funny and engaging.
Al was funny and engaging. He gave us the best deal he could and gave us the time needed to discuss options
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re so glad to hear Al made the process enjoyable and helped you find the right deal at your own pace. We’ll be sure to pass along your kind words - he’ll be happy to know he made a great impression!
Very great customer service and knowledgeable reps.
Very great customer service and knowledgeable reps. Excellent atmosphere. Delighted to purchased my suv from there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We’re glad to hear you enjoyed the atmosphere and that our team provided great service throughout your SUV purchase. We truly appreciate your business and hope you’re loving your new vehicle!
They charged me extra money (gap insurance) without my
They charged me extra money (gap insurance) without my authorization. This is ridiculous. I want my money back…
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience and understand how frustrating this situation must be. We’d like to review your account and resolve this as quickly as possible. Please reach out to us directly at wecare@aagny.net so we can look into the details and work toward a solution.
They charged me gap insurance without my authorization.
They charged me gap insurance without my authorization. This is ridiculous. The finance guy Farouk Husain did it. I want my money back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience and understand how frustrating this situation must be. We’d like to review your account and resolve this as quickly as possible. Please reach out to us directly at wecare@aagny.net so we can look into the details and work toward a solution.
Excellent dealership—friendly staff, honest service,
Excellent dealership—friendly staff, honest service, smooth process, great prices, and a true commitment to customer satisfaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your positive experience, Anissa. We're delighted to know that you found our team friendly and appreciated the smooth process and honest service. Your feedback about our commitment to customer satisfaction means a lot to us, and it’s wonderful to hear that our pricing met your expectations.
Excellent team of service professionals.
Excellent team of service professionals. Margie Bonel, Service Advisor kept me updated and called when the vehicle was ready for pick up. Thank you. PK
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience and recognizing Margie Bonel and our service team. It’s wonderful to know you felt well-informed throughout your visit and that everything went smoothly. Your feedback is truly appreciated.
This dealership is very organized and very professional.
This dealership is very organized and very professional. Everything was explained on how the process works. I am very pleased.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience and for recognizing our team's organization and professionalism. We're glad to hear that the process was clearly explained and that you left feeling pleased. Your feedback is truly appreciated.
Had Inspection, Oil Change & Tire Rotation.
Had Inspection, Oil Change & Tire Rotation. Was much quicker wait time compared to the previous 2 visits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience and noting the quicker wait time during your recent visit. We're glad to hear that your inspection, oil change, and tire rotation went smoothly. Your feedback is greatly appreciated.