Reviews
You need to keep in informed like you said
Nothing , still waiting for a call back from your supervisor , i brought my truck in for a tire issue that was never taken care of. Me. Martin assures me a call back to keep me in the loop , still waiting to hear from him...
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback Eahab. Sorry for the delay but I have updated you on the progress today. I'm hoping that we can find a resolution from the tire company that you will be satisfied with. Should you have any further questions or concerns, please feel free to reach me at 951-486-9288 Ext 5279 Thank you Martin Granado Service Director
Great service every time!
Brian Santoyo in the service department provides stellar service every time. Work is done promptly and the vehicle is always cleaner when I pick it up than when I left it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Michael! I'm glad to hear that Brian and the service team took great care of you. I appreciate your business and look forward to your next visit. Thank you
great experance
the salesman Adam took the time to show us a number of cars to choose from in our price range and the style we were looking for
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review Robert and congratulations on your new car! I'm glad to hear that Adam and the sales team took great care of you. I appreciate your business and look forward to your first service visit. Thank you
Great service, excellent communication
I appreciate that I went into the dealership and told the salesman what I wanted and he didnt try to upsell me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 star review Frank and congratulations on your new car! I'm glad to hear the service team took great care of you. I appreciate your business and look forward to your first service visit. Thank you
Great service in the service department
My service experience was great. Nathan the service advisor was very awesome. He got me in and out so quickly. I will definitely be coming back to him again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review Lilliana! I'm glad to hear that you had a great experience during your recent visit. I appreciate your business and look forward to your next visit. Thank you, Amer Ali General Manager
Outstanding Service
Service department was excellent. I will recommend your great service department to all my family and friends. It is the best so far I had.Great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Janice, we are glad to have helped you out and provided great service, we appreciate you letting us earn your business. Amer Ali - General Manager
Great service
Friendly staff, super clean. and easy to work with. Had a large selection. Had answers to all my questions and got the payments down to where I needed them to be. I will return to Moss Bro.s in the future if in need of a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the Five Star Review. We appreciate your business and look forward to helping you with all your vehicle needs going forward! Thank you, Mike Hauso
Sales rep
The sales man was very nice. He was new and worked hard on making things ok. He was eager to learn the process.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for coming to visit us and for giving us a five-star review. If there is anything else that we can do for you please let us know. All the best, Amer Ali - General Manager
Great service and clean facilitys
Everyone was very helpful and nice.they assured us from the start that we were going to be taken care of
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review, Timothy! I'm glad to hear that the service team took great care of you. I appreciate your business and look forward to your next visit. Thank you
Easy experience
Easy and fast with the entire process. Was out of there with a new car in about 2.5 hours. As with any other dealer would have been longer.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My name is Amer Ali and I am the General Manager I wanted to take a moment and not only thank you for giving Moss Bros. the opportunity to earn your business, which we greatly appreciate, but to also thank you for leaving a positive review. Thank you so much and have a great rest of your day.