Moss Bros. Chrysler Jeep Dodge of Moreno Valley

Great customer service provided and everything was explained of what was done to my truck. & as well was able to be finish the same day!

Service writer Carlos is awesome! Communication is important to me because I need to plan my day and week. Carlos called as promised the day after I dropped my car off for a diagnostics on the remote keyless entry system. I was 100% convinced the receiver was bad because I had checked the remote batteries with a meter. They tested fine, so I took the car in. Well, my car was fixed, quickly, and for a very reasonable price. Needless to say I am very pleased I didn’t need a new unit and I wasn’t without my car for more than a day. I would also like to compliment Moss Bros CDJR on their new service drive and advisor offices. A very nice upgrade that is sure to please both the advisors but mostly the customers. Well done!

I took my car in because it misfired mutiltiple times and wouldn't start. However when a diagnostic test was done the engine light went off and the car started as normal. Carlos called me and said everything was fine but they wanted to keep the care one more day to make sure. I was stilled concerned because a diagnostic test was over $200. I told Carlos the thought of paying over $200 for someone to look at my car hurts financially. He said, well our men did take time to work on it . I said okay I understand. When he called me to tell me I can pick up my car I said he also said to me that his manager said there will be no charge. I cried. I couldn't believe it. I felt like Moss Brothers care about me as a human being and not just a car invoice. My car is running great. And I feel I can take my car to Moss Brothers and not worry if I'm being taken advantage of.

Service is top notch!! I live some distance away, and pass two other dealerships to have my service work done. Wouldn't go anywhere else.

Advisor cley very informative and knowledgeable. Brought in my vehicle for service check in process was quick and easy, with appointment . Received text alert when vehicle was ready for pickup.

Carlos was amazing. 5 stars. Helped us with all of our service needs. Very professional. Moss motors needs more employees like Carlos! Very efficient very attentive.

Service department greeted me right on time for my appt. Briefly went over everything I needed done and wanted checked out. Since I was waiting there, they did put a priority on getting me out asap. Very much appreciated! In and out in approx 90 mins. Very friendly and efficient.

Good service Clay helped us out when our vehicle broke down and got the car back on the road in no time. Thanks for the help

The service was Quick and easy . I also received a phone call asking if I was satisfied with the service. In addition to the service they provided me with a ride home.

Carlos was really helpful and professional. He made my service experience a breeze. Everything was done in a timely manner and he also made sure there was shuttle available to drop me off and pick me up.