Reviews
Business owner
The young lady that helped me when I first got there her name is Erica she was very helpful and respectful and knew what she was doing
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for taking your time and leaving such a great review, we appreciate you.
Great Service
I dropped off my Wrangler in the morning because I was having problems starting it. It turned out to be a bad cell in my battery. They replaced the battery under warranty and my Jeepwas ready to be picked up before noon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Rubicon
Jacob was an awesome sales man and was very helpful in the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for giving us your business and for giving us a five-star review, Kimberly. If there is anything else that we can do for you please let us know. All the best, Joey Salas - General Manager
Excellent Service
Our Assistant Service Advisor Ms. Ryan was very knowledgeable. She went above and beyond from the moment we check in. She followed up quickly and advice us and what need it to be done. She is very kind and always helpful. It was a great experience and I'll recommend this dealer to all my friends and family. Great job guys!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Purchase of a new Challenger
My salesperson, Jacob Hildago, was real helpful with helping me get the best deal possible and checks back with you after the sale to make sure everything is going well with your new purchase.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
My moss bros experience
Jacob was a pleasure to work with recommend today all family and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Customer
Great Service!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
As the General Manager, I wanted to thank you for not only allowing Moss Bros. CDJR Moreno Valley the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to me if there is ever anything I could assist you with in the future. Thank you. Sincerely, (name)
Great experience overall
Great dealership will buy again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Unethical bait and switch
Ready to buy, then bait and switch by this unethical, loser dealership. Moss does NOT honor their online pricing. Started financing paperwork and got a call from dealership that the car "now" has a $10,000 markup. Found same car (different color but options the same) at two other dealers and they are maintaining the online price. Now buying from one of those dealers. Nice way to lose a customer Moss Jeep of Moreno. I will steer as many people as possible away from your dealership due to your unethical practices.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
My name is Dave Oley and I am the General Manager here at Moss Bros. Buick GMC and I would personally like to get involved with this and see what I can do to help you. Please call me at 951-242-2223 ext. 4122. Thank you and I look forward to speaking with you.
2020 JL Rubicon
I called in last minute and Nathan was able to accommodate my oil change. He also gave me a quick tutorial on the 4x4 feature, sway bar control, engaging and dis-engaging all associated components. Awesome service and experience. Thank You, r/daj
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for coming to visit us and for giving us a five star review. If there is anything else that we can do for you please let us know. All the best, Donn Pike