Reviews
Write a reviewVery Pleased!
These guys are awesome! Very easy buying process which is why we've bought at least seven vehicles from them. They stand behind vehicles and help whenever possible. Would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shawn, We always like working with you guys! Thank you for the feedback. We can't wait to see you again. Thanks, Nate
No haggling
I found all their inventory in very well maintained condition and the no haggling policy made it quick and easy. I was informed if you can find the same car at a lower price they will match it.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We strive to sell quality autos at unbeatable prices. We absolutely will always work to be the most competitive on the market. I am glad you found the shopping easy. Thanks, Nate
Great and personable people!
Very pleasant experience, no pressure, no hassle, quick process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shelia, Glad you enjoyed our process! We look forward to helping you in your future car buying needs. Thanks, Nate
Acura ilx
I had a great experience with auto source friendly people fast service . They weren't pushy or trying to sell me a car I wasn't interested in . I would recommend them to anybody ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, We are low pressure and will never try to push you into something. I am glad you were happy with the experience. Thanks, Nate
Great experience
We bought a used car from Autosource -- it was a simple and great experience. Everyone we dealt with was friendly and genuine. We left with a car we are very happy with, at a very good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Susan, Thank you for the positive feedback. I am sure you and Carrie will be very happy with the Fiat 500L you purchased. It should be a great car for you for years to come. I hope to work with you again in the future. Thanks, Nate
Friendly and fair vibe. Great experience!
This was my first solo experience buying a car and it came soon after buying my first home so this was an overall stressful period for me. I had a very negative experience at another huge car dealer - they just treated me like a nobody and didn't care about what I wanted. Then I found Auto Source (the north side location). Peter and Tia were very personable, friendly, and seemed to care about what I was asking for. I did my research and knew the price was fair but they were able to work with me about a trade-in whereas the other dealer just ignored it. Hopefully it won't be for a while, but I plan on coming back to Auto Source for my next car buying experience. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Real People
This was my first time working with Autosource Motors and it was an excellent experience! I called and talked with Peter and I immediately could tell he was quite knowledgeable. To add icing on the cake I liked him instantly as he seemed honest and was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Buying Experience and Stood By The Car
My husband and I recently bought a car from Autosource and had a great experience. The sales people are paid salary and the whole process was relaxed . The sales person talked us through their mid-sized sedans in our budget and helped us narrow it down. After we bought our car, my husband noticed a light out and an issue with one of the tires. Autosource had us bring the car in and they replaced the light, replaced the brakes and rotors on the front and replaced the faulty tires. I really appreciate that they went above and beyond, really inspired loyalty and customer service. They buy at auctions, so the car we got was a great value.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We do our best to inspect every car ahead of time to make sure it is in good mechanical condition. Sometimes small issues arise and we are happy to address them. I am glad you found a car you are happy with and we look forward to working with you again down the road. Thanks, Nate
Couldn't have been easier
I bought a used 2013 Nissan Altima SL with 22k miles for an excellent price. I had been pricing out this car for months and Auto Source had by far the best deal. Nate greeted me and immediately let me take the car out by myself for a test drive. I test drove another one as well for comparison. When I decided I wanted to purchase the first one, Nate had an offer written up within minutes. Within 2 hours of showing up for the test drive, I was driving my new car home, and I drove home and back within those 2 hours so I could get a ride from my husband. It was a cash deal, absolutely no pressure, and Nate met me with a price I was happy with. Only 2 things I had to have addressed after I drove it off the lot - all 4 wheels were way out of balance (shook at high speeds), and the wipers were junk. Given the deal I got on the car, and given it's used, forking over $100 to address these elsewhere was no biggie. My only suggestion? Spend a few minutes with me going over the features of the car. I can imagine it's hard for used car dealers to know the ins and outs of every model, but would have been appreciated. Great experience overall, and I'd definitely buy another car here if I have the need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karen, I am glad you were happy with the overall experience and the deal you got. I appreciate your feedback about going over the features. We do try to do that, but sometimes we get sidetracked with other customers during busy times. Please let me know what costs you incurred exactly for the wipers and wheel balance and we will reimburse you for them. Thanks, Nate
layton ave local
love love love my new car purchased from this location. beautiful cars on their lot; plethora to choose from. salesmen seemed to be pretty direct and knowledgeable. thus far, no issues with the car! i'm a satisfied customer.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carrie, I am sure you and Chris will both love the AWD BMW 3 series you bought from us. They are great cars and fun to drive. I am glad you found us knowledgeable and direct. We like to give you as much info as possible to help you with your decision. Thanks, Nate