Reviews
Write a reviewExcellent Service
I have always had the service department speak to me in a professional manner, and they have always answer questions, and explained what they did,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Truck Purchase
2015 F150. Sales person took note of what I was looking for and did good job of finding the vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I just came in for a recall. Service is always good and fast. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
Brake repair service was excellent! Staff,as always, was courteous and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Not sure what type of title you are looking for?!
I only needed an oil change and did make an appointment but still I was pleasantly surprised by how quickly the job was finished. I appreciated that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I love my Fusion
Mr Bateman at the Auburn Ny Summit Dealership was very helpful and asnwered all of our questions. It made the leasing experience of our new Ford Fusion a good one instead of a stressful one. I would definetly do business with Ford again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
owner
Larry was extremely helpful. He was not pushy in any way and I told him that was one of the reasons that I decided to buy there. I got the exact vehicle I wanted, he researched the area to find the specific engine that I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
friendly customer service
I purchased 2015 F150, my buying experience was very good. the salesman was very helpful and helped me get a good deal.I have not had any experience with the service dept yet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First service
A little better follow up with the service confirmation when you book appointment online had to call to confirm
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharon Morsdorf
Service was excellent. They called me 3 times to let me know what work they had to do. Very friendly and Helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase