Skip to main content

Cole Valley Cadillac

(149 reviews)
Visit Cole Valley Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (330) 282-8202 (330) 282-8202
Used (330) 282-8201 (330) 282-8201
Service (330) 872-2157 (330) 872-2157

Reviews

(149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cole Valley Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service, Very Friendly and knows the product

Loved our salesman Rich Salvati.... Thank you and we will be recommending

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!!!

The Service manager Skip is the best!! Very professional and capable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great buying experience!

very knowledgeable and kind, superior customer quality attitude!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Willing to find out what was wrong with my new ATS and updating the recalss in a friendly and timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fast and Friendly

I made an appointment for service. The dealership gave me a loaner car the evening before. My car had safety recalls to be preformed and an oil change. Service was fast, friendly and effiecent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car repairs after accident

Car was completed quickly and when another issues needed addressed it was scheduled promply and a loner car was made available

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

The staff at Cole Valley are the best in the business. I would highly recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT DEALERSHIP would highly recommend!

Salesman very knowledgeable and helpful! Dealership personnel were all friendly and went out of their way to greet us and make us comfortable provided water, soda whatever we needed while we were there. This is how you should be treated at a dealership! Cars were ready for inspection and ready to be driven and had every model that I wanted to test drive and they were ready to provide any that I may have wanted. I bought the one I wanted!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

i wouldnt go to this dealership again

I bought a car from Clyde Cole in June of 2014 and it only ran for 2 weeks. I went back to the dealership on Friday August 28,2014 to get my key back from the car that I just bought because I didn't want to deal with them anymore. I told Dave Cole that my car only lasted 2 weeks and as I was talking he walked away from me and with a half grin on his face he said OKAY. He acted like he didn't care . Also when they sold me the car there wasn't even any oil or antifreeze in the car. That's pretty bad when you sell someone a car you are not even going to check the fluids! Beware when you buy a car off this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Love my SRX

Aside from a few misunderstandings on the leasing process, I had a good experience at Cole's. I have only had one salesperson all the years I've owned cadillacs and he is very helpful. All in all, I love my SRX and not sure if I could go back to a car now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No