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Cole Valley Cadillac

(149 reviews)
Visit Cole Valley Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (330) 282-8202 (330) 282-8202
Used (330) 282-8201 (330) 282-8201
Service (330) 872-2157 (330) 872-2157

Reviews

(149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cole Valley Cadillac from DealerRater.

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Chris Cole and Sean McBane were great!

We drove from Pittsburgh and were disappointed as we weren't allowed to see the car since someone had a hold on it (put money down). Chris Cole called later that same day and again the next day to find out what happened and let us know that he would call us first thing in the morning to let us know either way if the car was sold. Turns out it was still available and he invited us back to the dealership, had the car ready to go, and filled the tank with gas to send us on our way back to Pittsburgh. Best purchase ever and smoothest experience. Sean McBane was also personable, answered all our questions, and made sure we were happy with our purchase. I would recommend them to a friend and consider going there again for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The purchase of my vehicle was a pleasant experience. The...

The purchase of my vehicle was a pleasant experience. The price of my vehicle was good, and I received a generous amount on my trade-in vehicle. Carl was friendly and professional. He answered all my questions, and went over all the operational features of my new vehicle. He made sure I was completely satisfied with my purchase. Sean handled the financing aspect of the deal quickly and was friendly also. I am definitely recommending them to anyone looking for a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a 2009 Pontiac G6. I had been looking for a two...

I bought a 2009 Pontiac G6. I had been looking for a two door one since June. I really appreciate the way Jeff Rogner went out his way to see to that the car was the way I wanted it to be. I have really enjoyed the car buying experience at Cole Valley. I will be bringing my car back for service, because of the way I have treated. Thank you for a job well done! Michelle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

We are very pleased with the service and personal care we...

We are very pleased with the service and personal care we have received from Cole Valley Cadillac. Chris kept us informed and selected a car to meet our needs and wants and I gave Cole Valley the highest rating because we are very pleased. We don't have the best credit and you came through for us when we needed it most. We are learning about new gadgets almost everyday. Thank you again and we will recommend you to anyone looking to purchase a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

The entire experience from the time I walked in the...

The entire experience from the time I walked in the dealership was a pleasure. They made leasing a new Cadillac very simply. It was quick and thorough. I would definitely recommend Cole Valley to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rand was very accommodating and fair. He explained all...

Rand was very accommodating and fair. He explained all the new technology to US in detail before we drove the car. I would certainly recommend this dealership to my friends. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sean was very helpful in deciding which car I would...

Sean was very helpful in deciding which car I would purchase. The final numbers were right on with my budget. Sean was very knowledgeable about everything and he answered all my questions. He went over the cars features in a way that was understandable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Pleased

I had a very good experience with Chris Cole. I was in the market for two used vehicles and he spent alot of time with us helping my wife and I choose the vehicles that would fit our needs. I was very pleased that he did not once push us for a sale and allowed us the time we desired to make our decisions. Chris was very curtious, informative and most of all excited to assist us. I have purchased a number of vehicles over the years and this was the best experience I have had at a dealership. I would highly recomend Cole Valley to any of my friends and family. It was a pleasure doing business with them. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CTS Coupe..now ATS

This is the 2nd Cad I purchased from Jeff. Cole Valley is a dealer that does it best to accommodate the buyer. They are a great dealer and one I would buy from again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the 2nd Cad I purchased from Jeff. Cole Valley...

This is the 2nd Cad I purchased from Jeff. Cole Valley is a dealer that does it best to accommodate the buyer. They are a great dealer and one I would buy from again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.