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Jim Riehl's Friendly Chrysler-Dodge-Jeep-RAM

(1,068 reviews)
Visit Jim Riehl's Friendly Chrysler-Dodge-Jeep-RAM
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,068 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Dodge-Jeep-RAM from DealerRater.

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Awesome Service Department!!!

I would highly recommend Jim Riehl's for purchase as well as having your vehicle serviced! Love the car wash after service! Nice touch...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience!

Jason was very accommodating to my time restraints. He gave me options when I could bring my vehicle in for service. He explained fully what was wrong with my vehicle and what they had to do to fix it. Dealership personal was friendly from the first and highly recommend them for sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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christy sierakowski

Jason Valle did an exceptional job explaining the issues with my car, how they were going to fix it & getting it done on time. The car is running great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Good

Dealership is very clean, salesman (Ty) was friendly and knowledgeable. Plenty of vehicles to choose from. I would definitely recommend this dealership to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Used Car

Great Dealership. Their Used Car Department really hooked me up with a car that was both in my price range and features that I requested. Highly recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Staff is very friendly (should be with Friendly in the name)

Never disappointed with my treatment at this dealership. They value my loyalty, and ,make sure I am happy with my service and/or purchases. Very friendly and professional. Dealership is clean with nice amenities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Solid Commercial Team

It's nice working with people who understand and appreciate the needs of a business owner. Frank discussion of needs, prompt delivery. That was my experience with Friendly. Not only was Tim Wilcox on the ball, he was respectful of my time. Even turned in some Sunday hours to accommodate my schedule. On top of all that, they had the exact inventory I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Love our new Jeep!

Smooth process. Friendly and knowledgeable salesman (Ty).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership

Rachel was very helpful and responsive. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience, would go back for another purchase.

Both the salesmen that helped me were courteous, well informed and helpful. Drove away with a new car and I got a good deal. Makes me happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.