Reviews
car repair in service dept.
i was surprised with the quickness of the service and the resolve of my oil leak question.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience!
Customer service is fantastic! They follow up on phone calls and are proactive in making sure everything gets done and gets done right the first time. We will always buy our cars at this dealership as long as the service stays excellent. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
To jim Riehl's Friendly Chrysler Jeep Dodge
Alixandrya Barone She was outstanding Representative Jim Riehl's FRIENDLY Automotive Group . I had her as a sale person in 2015 so I follow her to Jim Riehl's FRIENDLY .She is a beautiful person to deal with and I will be back .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly dealership in lapeer
Great people and a great dealership selling and servicing awesome vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
buying a car
Bob was very helpful explaining everything about the car and going through the process of purchasing it,I would go back and recommend them to everyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
Nice job, service people went above and beyond the norm to assist me !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly Salespeople
Great customer service. Chris Byrnes has been our salesman for years with many new cars purchased. Always drive farther to buy my cars in Lapeer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
truely friendly
we have purchased or leased our last 4 vehicles from jim reihls and have never been disappointed with the exceptional service we receive, the price is always right and they work hard to get the price you are looking for. and most of the time they will add on little perks. This is the dealership to choose your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great dealership
The entire purchasing process, including the outside walk to choose a color, took less than ninety minutes. Sales people are excellent - friendly, professional and very knowledgeable. No high pressure sales - they just sell you what you want at a great price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service is good.
Service dept is good. Friendly but they need to hire more technicians. Wait was an hour for oil change. Sales staff isn't. They advertise vehicle's they don't have. Bait and sell.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair