Reviews
Always nice and do a good job.
Oil change and wash. Nothing unexpected. Dealership is always clean, and love the popcorn and coffee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
Great place for service on your car , they go the extra mile
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Excellent
Amazing, quick. Perfect experience. 2nd car we have leased from this dealership.. Will get next vehicle as well. Will recommend Rachel to friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary Highley
The service was very good, or maybe great, great, great, great, great, great, great, Telling your customers how many words they have to use for this review is not very customer friendly. Just be happy someone in this world will take the time. If you are not the dealer why is it any of your business
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Pacifica 2017
I dealt with three other dealerships before being recommended to Friendly. Brad was professional, courteous, & gave me the information I wanted. He sold me on my first phone call to him. I've already recommended him & this dealership to others. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change on 2 cars.
Had the oil changed on both cars. Service rep was very friendly. Service was thorough and it did not take long. See you in 3000 miles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
survey
Our Sales rep Rob P was great and very helpful he even personally dropped off our new truck directly to our home
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Business
Everyone there is absolutely great. I will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service survey
Great sales and service. They even washed my car when it was raining outside. Jim Riehls dealership is the best. Thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change experience at Riehl's on Feb. 25, 2017.
The dealership has excellent quality in the service area. It appears to be understaffed on Saturday as many times I have been in at 9-10am and they told me it would be better if I came back on Monday as there is a wait.. May want to look at the time it takes for fast lane oil changes and number of customers on a Saturday and adjust staffing to cover this work load. This experience has been seen with other customers as well...my brother-in-law and nephew.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase