Reviews
service is good.
Service dept is good. Friendly but they need to hire more technicians. Wait was an hour for oil change. Sales staff isn't. They advertise vehicle's they don't have. Bait and sell.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
2014 Jeep Chwrokee
Outstanding service as usual! All of my service needs have been taken care of here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service and customer care.
Our salesman, Bill, is very knowledgeable and answered all our questions. We had a problem getting the insurance certificate and bill even resolved that problem. when he delivered our vehicle, he was very thorough in demonstrating and explaining all the features of our new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a good experience
We always have an exceptional experience. I have referred many of my friends and relatives to your dealership to purchase or lease vehicles and they also love coming here to do business. Easy to work with and always have their customers best interest in mind. Keep up the great work!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly service!
My experience at Jim Riehl's Friendly Chrysler Jeep Dodge was extremely nice. Everyone was very pleasant and helpful. My Journey was taken in right away for service and I enjoyed a short time in the waiting room catching up on some emails. Before I knew it my vehicle was done and I was out the door!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
new lease
Chris Byrnes has been handling my lease renewals for over 10 years - always available for phone, email or text - always finds what I am looking for within a day or two and delivers new lease car to my home for my convenience. Top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Best Price
Very good experience. I checked with another dealer and they found the vehicle I wanted but it had about $1000 less options on it than the one they got me at Friendly and it was going to be $600 more at the end of the 36 month lease. Almost $1600 savings.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
An Exceptional Buying Experience Thanks To Ty
My wife and I came with the intentions of buying a Jeep Renegade, if we liked the way it drives and could get it within our budget. So I talked with Ty Schmidt previously and liked his personality and his lack of being pushy. So we set an appointment and met Ty early one morning and first test drove a Renegade, worked out the numbers at first were not completely happy as of yet. So we test drove a Patriot which was okay, but not what we were looking for. Then we checked out a Grand Cherokee and again we preferred the Renegade. At the same time, we had had our 1998 Dodge Dakota being checked out for a trade in. Now we found the right Renegade that was doable price wise and they gave us exactly what we wanted for the Dakota. We ran into a little financing hiccup and it was resolved before I knew it, then we picked up our Renegade and couldn't be happier. For you they also have a large selection of vehicles and a highly rated service department. Don't hesitate go to Friendly's and see Ty!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesperson was very helpful.
The total experience was perfect. Sales person was very helpful and didn't push the sale which was very nice. I will be back very soon to buy another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Service and Problem Solving
Ty was the salesman that helped my wife and I get the lease we needed. He was fantastic! He made sure we tried a few vehicles out, so we got a feel of what we wanted compared to what is available. We ending up getting what I was expecting to like, which is nice. They were quick in getting the process started and came up with a solution to a problem that came up. Lastly they gave a very fair value on my trade in. This is a great dealership, Ty is friendly and not pushy at all! A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car