Lynnes Nissan

My experience with Lynne’s Nissan, under the leadership of General Sales Manager Hussain Ghamlouch has been nothing short of exhausting and unacceptable. A dealership is only as strong as its leadership, and unfortunately, the staff here is a direct reflection of poor management. I purchased my vehicle on May 27, 2025, and what should have been a straightforward process turned into months of delays, misinformation, and frustration. I was issued multiple temporary tags and excuses, with no transparency about the real problem: the dealership knowingly sold me a vehicle with title issues that prevented proper registration. I had to repeatedly follow up with staff, demand updates, and even escalate the matter to the NJ MVC and the NJ Division of Consumer Affairs just to get the paperwork moving. At one point, when I went to the dealership to request answers, the staff went as far as calling the police instead of simply providing the documentation I was entitled to. Thankfully, the officers understood my frustration, saw my side of the situation, and allowed me to remain there until I received some answers. While waiting, Mr Hussain never came out of his office to even acknowledge I was there.That speaks volumes about the way this dealership handles its customers. I do want to highlight Ms. Janet Vera, the dealership’s DMV clerk, who ultimately expedited the registration process for me. Janet was transparent in admitting that she was overwhelmed by her workload, and apologized repeatedly for the delay in getting my paperwork processed in a timely fashion. While her honesty and eventual effort to push things forward are appreciated, no customer should have to go through months of stress and chasing for something so basic. After more than three months, I finally received my registration — something that should have been handled correctly from the beginning. Consumers deserve better: Buyers beware: this dealership does not handle title and registration in a timely or professional manner. Staff has a blatant disregard for customers' concerns. Do your homework and proceed with caution when dealing with this dealership.

Michael D’Lois is professional and knowable I asked him about my car warranty He checked and explained the oil change was under my car warranty. New filters will cost me. I will definitely give Michael 10 stars. All the Nissan staff greet you with a smile and warm hello…

Update Sunday (Aug 17, 2025): I have seen the owner’s response asking me to reach out. I want to make it clear that I will not be doing so. I exercised my right to leave an honest review about my experience. Unfortunately, after I posted, I was personally contacted on a private phone number from Hussain Ghamlouch - The General Sales Manager (Horrible!!!!!!!! PERSON). That crossed a serious personal boundary and made me feel unsafe. I have gone to the police and will be addressing this matter in court. Customers should never be harassed or intimidated for sharing their experience. This is my experience at Lynne’s Nissan — be aware. Update / Warning: Hussain Ghamlouch - The General Sales Manager (Horrible!!!!!!!! PERSON) has called me multiple times today Saturday, August 16, 7:41 Pm and called me a “some Choice words as well as miserable person.” This is the kind of company you’re dealing with. Everything I’ve stated is factual, with date- and time-stamped documentation of all interactions, including the harassment calls. My paperwork will stand up in court if need be because it is the truth. If they call me again, I will involve the authorities. I honestly started not to write this review, but when I saw that they are still selling the exact same car they sold me (a Lexus NX 300, VIN ending in 5964), I changed my mind. People need to know. I have every single thing in writing and I can prove it When I first came in, they tried to upsell me by $10,000. Only after I threatened to involve Consumer Affairs and the Better Business Bureau and social media did they finally drop to the actual price they should have offered in the first place. That was my first red flag. They told me the car was “checked out” and had no issues. That was a lie. Before the warranty expired, I had it inspected, and there was already a powertrain leak. I brought it back under warranty, and Lynne’s Nissan claimed they “fixed it.” But instead, they kept my car until the warranty expired — and when I asked for an extension (since the delay was on their end), they completely ignored me. As soon as I got the car back, I took it to an actual Lexus dealership for a full inspection. Lexus confirmed two separate powertrain leaks and other issues. In short: • Lynne’s Nissan never properly inspected the car before selling it. • They didn’t fix the leak when I brought it in. I asked for the work report they never provided to me, and if they did fix it well they messed up the car even more because it had two additional powertrain leaks that should’ve been covered under the warranty that they will not extend • They kept it until the warranty expired to dodge responsibility. I even gave them the full Lexus report showing everything wrong, and they still refused to do the right thing. The only smooth part of this nightmare was returning the car and getting my money back — and that only happened because I believe they were tired of me I demanded and I put everything in writing, and refused to back down. I will never return to Lynne’s Nissan, and I’ll warn everyone I can to avoid them. They are dishonest, they play games with customers, and now they are trying to sell that exact same car to the next unsuspecting buyer. Please, don’t let it be you.

My regular service advisor was not on duty so I was greeted by Michael D’Loia who precisely understood that I didn’t want tire rotation service because I had a tire contract elsewhere and that I wanted the air filter I purchased elsewhere to be installed and I would only pay for the install. Also, I wanted the old filter(smile). He graciously noted my requests and after my car was ret’d all of my specifications had been followed. Radiator flush, transmission service, oil change and a free car wash. I was very pleased with Michael’s recommendations and my car runs smoooothly. Thank you Lynne’s Nissan

Very professional and it didn’t take too long. I was in and out. Great job

Prompt service, friendly staff. I definitely recommend Lynne’s to all for car parts and maintenance.

This dealership uses bait and switch tactics. They advertise certain cars at lower cost than when you go to see them, they tell you that it's not ready for sale. I have even spoke to them and was told specifically that a car was there to see and when i arrived it was not. Complete waste of time.

Very nice staff. Set expectations on time & stuck to it. Offers free car wash. Comfortable waiting room.

Classic bait and switch. Prices online look very attractive, but when you get there they will try to tack on $3,000 for “magnashield” and another $1,000 for doc fee, which does not include plates, etc. So a car listed for $17,000 is actually $21,000 + tax and DMV fees. No bueno. I tried to inquire about the fees via text before making the 1 hour drive and they were not forthcoming about the magna shield price. Also in my time @ the dealership there were 2 irate customers, so I should’ve known the place would be challenging. Go somewhere else!

Always greeted with a professional and courteous way. They take care of any services needed on my car.