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Lynnes Nissan

(495 reviews)
Visit Lynnes Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (201) 340-5330 (201) 340-5330
Used (201) 340-5340 (201) 340-5340
Service (201) 508-0952 (201) 508-0952

Reviews

(495 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lynnes Nissan from DealerRater.

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Avoid This Dealership – Deceptive Practices and Terrible

Avoid This Dealership – Deceptive Practices and Terrible Communication I purchased a 2019 Ford F-150 Lariat from Lynne Subaru of Bloomfield with a $17,000 down payment, and the experience has been a nightmare. Shortly after purchase, I discovered severe transmission issues, including hard shifting and a blank gear display. A certified mechanic confirmed a valve body issue requiring major repairs. During the test drive, the truck was set to 4H (4-wheel drive high), which I later learned masked the defects. Once switched to 2H for daily driving, the issues became apparent. The dealership has been completely disorganized and unprofessional throughout this process. Despite being covered under a 30-day warranty, I was left without updates for over two weeks while the truck sat at Subaru instead of being sent to Ford as promised by Manager Jeff. Manager Robert later claimed he had no idea what the issue was, despite me sending detailed emails outlining the problems and what my local Ford dealership told me. The lack of communication is unacceptable. I’ve spent countless hours following up, and it’s clear that no one at this dealership is on the same page. I call and I’m told I’ll get a manager call back. I don’t get one. I email and I get no response back via email. Their poor communication, lack of accountability, and questionable practices have made this an incredibly stressful and frustrating experience. I strongly advise anyone considering buying from this dealership to think twice. It has been 18 days and I have no knowledge of where my truck is, when I’m getting it back, or what next steps look like. I am know seeking legal counsel to escalate this matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

I'm truly sorry to hear about your less-than-stellar experience. We take this feedback seriously and want to address these concerns promptly. If you are willing, would you please reach out to me directly so we can work towards a resolution together? Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111

Very Dishonest Dealership.

Very Dishonest Dealership. Buyer Beware! Bait and Switch in full affect. They advertise their vehicles at Very Low prices to get get you engaged. They then add a made up $3000 Dollar Dealer Document Fee (Which was Above & Beyond the Tax, Plates and Registration DMV Fees!) Don't waste your time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Scott, I'm sorry to hear about your experience. We strive for transparency in all our dealings, so this feedback is concerning. Please reach out if you'd like to discuss further or have any questions we can address. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111

Mui complacido con Luis dia y todo lo que ofrece lynnes

Mui complacido con Luis dia y todo lo que ofrece lynnes nissan les recomiendo tienes mucho inventario

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Gracias por la reseña! Nos alegra saber que Luis y el equipo de Lynnes Nissan City cumplieron con sus expectativas. Apreciamos su recomendación y esperamos verle pronto nuevamente.

Lynnes nissan cumplio mis sueno con mi nuevo carro luis

Lynnes nissan cumplio mis sueno con mi nuevo carro luis diaz fue mi bendedor habla español

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Mimi, felicidades por su nuevo carro! Gracias por hacer negocios con Luis en Lynnes Nissan City. Esperamos que disfrute de su nuevo carro!

Mi Hija y yo fuimos a mirar Lynne’s Nisan a mirar unos

Mi Hija y yo fuimos a mirar Lynne’s Nisan a mirar unos carros y salimos Manejando un carro Nuevo gracias a Luis Diaz y hussain por su Ayuda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gracias por compartir su experiencia en Lynnes Nissan City! Nos alegra saber que Luis y Hussain pudieron ayudarles a salir manejando un carro nuevo. Disfruten de su nueva compra, Monse!

Best experience with Jay Pius got the car I wanted and

Best experience with Jay Pius got the car I wanted and didn't feel pressured to buying one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This review is music to our ears! Thank you for supporting Jay and Lynnes Nissan City.

Muy complacido con el equipo de y el servicio que ofrece

Muy complacido con el equipo de y el servicio que ofrece los empleados. Luis diaz y Kevin hicieron posible la compra de mi primer carro estoy muy complacido les recomiendo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chapi, nos alegra saber que Luis y Kevin hicieron de su experiencia en Lynnes Nissan City una memorable. Gracias por recomendarnos y disfrute de su primer carro!

I had a Nissan pathfinder 2003, and realiced need a

I had a Nissan pathfinder 2003, and realiced need a upgrade, after a few calls and search thru the web, I found Lynnes Nissan was my best choice. Justa with one cal, and Rosa , my sales person, help me thru the process, financing department make me so easy the purchase, and the excepcional service of Ms. Ana Woods, general Manager, help me in the process. Ms. Ana woods surpased all my expectatives, her human side, comprehension, kindness, there is no words to describe her. Thanks everybody in Lynnes Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Saul, we're delighted to hear that Rosa and Ms. Ana provided exceptional service during your upgrade process at Lynnes Nissan City! Enjoy your new ride and thanks for choosing us!

I requested info on a car listed on their site and

I requested info on a car listed on their site and received no response. Made a second attempt 5 days later, still no response. Car removed from their site a week after that. Glad I didn’t purchase from them. If this is how they treat potential customers how would they treat me after they had my money? No thanks. Plenty of other sellers out there instead of this business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

I'm sorry to hear about your experience. We strive for prompt and accurate communication and it's clear we fell short here. If you have any further questions or concerns, please feel free to reach out directly. Thank you, Ana Wood - General Sales Manager - 973-743-2111

The dealership are very efficient and fast in preforming

The dealership are very efficient and fast in preforming the oil change and the multi point inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a quick and efficient experience with our service team at Lynnes Nissan City! Thanks for the positive feedback!