Reviews
This dealership uses bait and switch tactics.
This dealership uses bait and switch tactics. They advertise certain cars at lower cost than when you go to see them, they tell you that it's not ready for sale. I have even spoke to them and was told specifically that a car was there to see and when i arrived it was not. Complete waste of time.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're sorry to hear that you are frustrated. We strive for transparency in our dealings, and we'd like the opportunity to address these concerns directly with you. Please reach out at your convenience. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111
Very nice staff.
Very nice staff. Set expectations on time & stuck to it. Offers free car wash. Comfortable waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that our team at Lynnes Nissan City met your expectations and provided a comfortable environment. Enjoy those complimentary car washes!
Classic bait and switch.
Classic bait and switch. Prices online look very attractive, but when you get there they will try to tack on $3,000 for “magnashield” and another $1,000 for doc fee, which does not include plates, etc. So a car listed for $17,000 is actually $21,000 + tax and DMV fees. No bueno. I tried to inquire about the fees via text before making the 1 hour drive and they were not forthcoming about the magna shield price. Also in my time @ the dealership there were 2 irate customers, so I should’ve known the place would be challenging. Go somewhere else!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It's disappointing to hear about your experience with the pricing and lack of transparency, Chris. We strive for clear communication, so it's concerning that this wasn't reflected during your visit. If you're open to discussing this further or have any other questions, please feel free to reach out directly. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111
Always greeted with a professional and courteous way.
Always greeted with a professional and courteous way. They take care of any services needed on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that our team at Lynnes Nissan City consistently provides professional and courteous service. We look forward to continuing to take care of your car needs!
Service was prompt & great.
Service was prompt & great. Jonathan was very helpful. Always appreciate the great & very efficient service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the wonderful feedback! We're delighted to hear that Jonathan and our team at Lynnes Nissan City provided prompt and efficient service. We look forward to serving you again in the future!
I was very pleased with Michael.
I was very pleased with Michael. He’s a peoples guy. He explained the situation thoroughly so you can understand what’s going on. We definitely recommend him to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Miles, we're delighted to hear that Michael provided such a thorough and personable experience at Lynnes Nissan City. Thank you for recommending him!
I was very pleased with Michael.
I was very pleased with Michael. He’s a peoples guy. He explained the situation thoroughly so you can understand what’s going on. We definitely recommend him to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Miles, we're delighted to hear that Michael provided such a clear and helpful experience at Lynnes Nissan City. Thank you for recommending him!
Johnathan has great customer service skills.
Johnathan has great customer service skills. He serviced my Nissan Kicks in a reasonable amount of time. I will certainly recommend him to my relatives and friends. Although, I suggest Nissan find another car wash location because the service was not sufficient. My car was still dirty around the windows and doors. Maybe Nissan should consider hand washing their cars at there facility.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about your experience at Lynnes Nissan City. We're glad to hear that Johnathan provided excellent service, and we appreciate your suggestion regarding the car wash. Your input is valuable as we strive to improve our services, and we'll certainly take it into consideration!
My visit for service to my vehicle was done very well.
My visit for service to my vehicle was done very well. Mike informed of the service that I needed to have done I appreciated that. He was polite and professional, thank you Mike for treating me like family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edna, we're delighted to hear that Mike provided you with such a positive service experience at Lynnes Nissan City. Thank you for your kind words and trust in our team!
Muy bien excelente al 100 perfecto todo vien muy bien
Muy bien excelente al 100 perfecto todo vien muy bien manejando al día s
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nos complace leer sus excelentes comentarios, Erubey. Dado el contenido positivo de su reseña, parece que su calificación de 3 estrellas fue accidental, pero si hay algo más que podamos hacer por usted, no dude en contactarnos. Gracias, Hussain Ghamlouch - General Sales Manager - 973-743-2111