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Lynnes Nissan

(489 reviews)
Visit Lynnes Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (201) 340-5330 (201) 340-5330
Used (201) 340-5340 (201) 340-5340
Service (201) 508-0952 (201) 508-0952

Reviews

(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lynnes Nissan from DealerRater.

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Very professional and it didn’t take too long.

Very professional and it didn’t take too long. I was in and out. Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing a positive review of Lynnes Nissan City!

Prompt service, friendly staff.

Prompt service, friendly staff. I definitely recommend Lynne’s to all for car parts and maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your kind review and recommendation of our team! We are happy to have your business and we hope to work with you again at Lynnes Nissan City.

This dealership uses bait and switch tactics.

This dealership uses bait and switch tactics. They advertise certain cars at lower cost than when you go to see them, they tell you that it's not ready for sale. I have even spoke to them and was told specifically that a car was there to see and when i arrived it was not. Complete waste of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're sorry to hear that you are frustrated. We strive for transparency in our dealings, and we'd like the opportunity to address these concerns directly with you. Please reach out at your convenience. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111

Very nice staff.

Very nice staff. Set expectations on time & stuck to it. Offers free car wash. Comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that our team at Lynnes Nissan City met your expectations and provided a comfortable environment. Enjoy those complimentary car washes!

Classic bait and switch.

Classic bait and switch. Prices online look very attractive, but when you get there they will try to tack on $3,000 for “magnashield” and another $1,000 for doc fee, which does not include plates, etc. So a car listed for $17,000 is actually $21,000 + tax and DMV fees. No bueno. I tried to inquire about the fees via text before making the 1 hour drive and they were not forthcoming about the magna shield price. Also in my time @ the dealership there were 2 irate customers, so I should’ve known the place would be challenging. Go somewhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

It's disappointing to hear about your experience with the pricing and lack of transparency, Chris. We strive for clear communication, so it's concerning that this wasn't reflected during your visit. If you're open to discussing this further or have any other questions, please feel free to reach out directly. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111

Always greeted with a professional and courteous way.

Always greeted with a professional and courteous way. They take care of any services needed on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that our team at Lynnes Nissan City consistently provides professional and courteous service. We look forward to continuing to take care of your car needs!

Service was prompt & great.

Service was prompt & great. Jonathan was very helpful. Always appreciate the great & very efficient service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We're delighted to hear that Jonathan and our team at Lynnes Nissan City provided prompt and efficient service. We look forward to serving you again in the future!

I was very pleased with Michael.

I was very pleased with Michael. He’s a peoples guy. He explained the situation thoroughly so you can understand what’s going on. We definitely recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Miles, we're delighted to hear that Michael provided such a thorough and personable experience at Lynnes Nissan City. Thank you for recommending him!

I was very pleased with Michael.

I was very pleased with Michael. He’s a peoples guy. He explained the situation thoroughly so you can understand what’s going on. We definitely recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Miles, we're delighted to hear that Michael provided such a clear and helpful experience at Lynnes Nissan City. Thank you for recommending him!

Johnathan has great customer service skills.

Johnathan has great customer service skills. He serviced my Nissan Kicks in a reasonable amount of time. I will certainly recommend him to my relatives and friends. Although, I suggest Nissan find another car wash location because the service was not sufficient. My car was still dirty around the windows and doors. Maybe Nissan should consider hand washing their cars at there facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about your experience at Lynnes Nissan City. We're glad to hear that Johnathan provided excellent service, and we appreciate your suggestion regarding the car wash. Your input is valuable as we strive to improve our services, and we'll certainly take it into consideration!