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Midway Auto Group

(161 reviews)
Visit Midway Auto Group
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(469) 913-1270 (469) 913-1270

Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Auto Group from DealerRater.

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Honest Best Service

Bram Smith has helped me from the beginning and has been nothing but honest. I felt very comfortable buying a car from him and Midway. Everything I asked about the car, he has given a quick AND honest response. I bought the car by myself and did not try to scam me in any way with false information or services I didn't need. There were a few problems with my car that were disclosed to me before I bought the car and they said they would repair it at no cost to me since it was their problem and not mine. They even gave me a car to drive while they were working on mine. This is a great company and ask for Bram, he's awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Deal Honest Crew

I purchased a 2010 Lexus RX 350 this weekend, thanks to the great people at Midway Auto Group. My salesman Bram was friendly, knowledgable and was there to show me the vehicle with all the options and how they worked. He had it out and ready for me to test drive when I was ready. Excellent service, Bram!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Midway Auto Group - Great Experience

Great experience, fair pricing, and individuals that really know their business. I would recommend Midway to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Disappointed

I was about to buy a MKX from these folks, but when I ran a Carfax report, it turned out that it had been in an accident with structual damage, which was never mentioned. When I questioned the sales person, he tried to tell me why Carfax was not valid. Dishonesty is not a good sales recommendation. Very disappointed. Better check on these vehicles yourself because they aren't going to level with you, evidently.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience!

Good cars, no sales pressure, fair pricing.......and easy to do business with! Thanks, Midway team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vehicle Purchase

I went into Midway Auto Group with a specific car in mind. They had actually just brought in that specific car the day before. Up to this point, I was extremely frustrated by the other dealerships I had visited. I was very pleasantly surprised when I visited Midway Auto Group. Bram was helpful and willing to answer any questions I had about the car. I went to see this vehicle multiple times and I was never hassled or pressured into immediately purchasing the car. Once I made the decision to purchase the car, Bram moved everything along very quickly. He even addressed a couple minor cosmetic flaws on the vehicle, no questions asked. The entire process was very painless and smooth. I will be looking here first for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hassle free experience!

Great service with no hassle! I will be back when it is time for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Bought a used, as-is no warranty car there for cash. Staff was very helpful and friendly and I never felt hurried or pressured. After a couple of days the check engine light came on and the car started to run roughly. I took it back and they fixed it up, replaced a spark plug, and fixed a couple of other minor issues free of charge which is something they definitely didn't have to do. I will definitely be looking here first the next time I need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience buying a vehicle!

Happened upon Midway Auto Group researching late model Ford Escapes. Turned out to be the best find! Not only did I find the perfect car, but it was the best car buying experience I think I ever had! Felt like I was working with friends, not salespeople. Great price on my purchase and my trade. Next time I'm in the market for another vehicle, I will START with Midway! Sean and Bram, you guys rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Deal in DALLAS

I found my SUV online and did my financing over the phone. If you want a good deal on a vehicle you must go to Midway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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