Reviews
Excellent service
Tom gasbarini was just excellent and made sure all my needs we're met, I definitely recommend this dealership and staff. Thank you so much for your help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tom assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Good experience!!!
Tom was well informed about the cars for sale he accommodated us even on his day off. He was available for all questions. Overall a great experience!! We'll be back for future purchases!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to leave us this awesome review! We take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with Tom and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Car purchase
I had an enjoyable experience in purchasing a Cadillac from Crest of Syracuse NY. Tom did an excellent job in showing me the car I purchased. He was knowledgeable in the options that came with the Cadillac.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
2011 CTS
Tom Gasparini did a great job reviewing the car and all car fax information. We could not have been happier with our experience. He made sure we had a good understanding of the car before we left the lot. My husband is very happy with his car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Fast and friendly
We had an excellent experience. Tom was great, fast and friendly service. The car is amazing, my wife loves it. We will definitely recommend Crest Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Great
Everything went well. Tom was really nice and took his time to explain everything to me. He made sure I understood everything I was signing. The whole process was really great. I will definitely recommend this dealership to others.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Great service
This is my first time ever buying a car and my experience was great . My salesman Tom Gasparini was wonderful. Thank you so much Tom for a beautiful car and wonderful service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Awesome
Sales department and financial department was great, they are professional and great to work with. Have not used the mechanical department yet but l am sure they are great too. Thanks for everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Great place to buy a car
Tom was very helpful with my trade in got me what I wanted for my old jeep and found me a nice clean reliable car for a great price he went above and beyond to make me happy thanks tom
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Purchased third Acura at Crest
Great experience, as always! We have always worked with Crest due to their service and professionalism! My brother just bought anew MDX from Crest, as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232