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Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available

(406 reviews)
Visit Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 6:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00am–7:00pm
Wednesday 9:00am–9:00pm 6:00am–7:00pm
Thursday 9:00am–9:00pm 6:00am–7:00pm
Friday 9:00am–9:00pm 6:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (301) 867-6057 (301) 867-6057
Used (888) 342-9921 (888) 342-9921
Service (888) 347-7514 (888) 347-7514

Reviews

(406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

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Wonderful Experience......Again!

My Fiance and I were frustrated after dealing with other dealerships closer to our home. We decided to drive the hour to Ourisman and were not disappointed. This was my third car purchasing experience with them. They were honest and took the time to explain all our options and then let us decide what worked best. It was very low pressure to help us get exactly what we needed. We will never try someone else, we learned our lesson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dawn & John, thank you for sharing your experience at Ourisman Chevrolet of Bowie. We pride ourselves in excellent customer service and we are incredibly happy that you chose US! Thanks again!

new truck

I had a deal worked out through the internet, then I came up on a wintery day right before they were leaving. I had got there just in time, then I walked into the dealership they greeted me and I told them what I wanted, and they had it ready and we did the paperwork, which was a breeze, then we were on our way home in our new 2014 Silverado 1500 crew cab Z71. Everyone was polite and got right to the point. I would highly recommend ourisman Chevrolet of Bowie to everyone I know. It was a way better experience than other dealers I have been too. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us and others on Cars.com! We hope you're enjoying your new 2014 Chevrolet Silverado.

The service was awesome!

Ozzie Turner was my sales Rep and he was great. They all made my car buying experience. Feel good. I purchased a used car that I found on the Internet and it went up hill from there. Thanks Ourisman of Bowie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us and others on Cars.com! We hope you're enjoying your new vehicle. Ozzie was happy to see your review as well!

The sales staff at Ourisman Chevrolet of Bowie is...

The sales staff at Ourisman Chevrolet of Bowie is definitely a dream team. I was very clear on what I wanted, what my trade was and that purchasing the 2014 Camaro would be a dream purchase for me. These guys made that happen with little to no fight. As a woman, you can tell at times when car salesmen are trying to take advantage of you and I certainly did not feel that way working with this team. They were upfront about the rebates (which Camaro doesn't usually have many) and because I am a USAA member, I received a rebate for that as well. I was and still am confident about my purchase, I love my car and if it weren't for the guys at Ourisman Chevrolet of Bowie, I would have been driving a car by another manufacturer that wouldn't have given me the excitement my Camaro does. They turned a pipe dream into reality and I am head over heels excited that they did! Thank you, Thank you, Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall, my experience at Ourisman Chevrolet of Bowie, ...

Overall, my experience at Ourisman Chevrolet of Bowie, was awesome. My sales person Ozzie Turner, was very informative. He took his time to go over each gadgets of the vehicles, I was interest in. All my questions and concerns where answered. In addition, I met Demont Strand (used car manager) he was very polite. He wanted to know about my likes and dislikes of the vehicles I was interest in. However, I didn't expect Demont Strand to be helpful with comparing and contrasting vehicles with me. He stated if I didn't see anything on the car lot, its ok just give him the year, make and model and he could retrieve the vehicle of my choice as long as it was in my price range. I was very impressed with Demont because he was patience, honest and friendly. Demont Strand and Ozzie Turner didn't want to just sell me any car they wanted to make sure I was comfortable and had a understanding of what I want. Finally, I highly recommend this dealership to anyone that's looking for a vehicle. I truly believe their motto is customer first and education second! Go get your car, its waiting for you at Ourisman Chevrolet of Bowie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

routine maintenence

On wednesday night, I used the online service to set an appointment for service to my car. When I arrived on Thursday, I heard the service person say they were swamped because it was the day after Christmas. I asked if my appointment was there and he told me no. He said never use the online to set an appointment because it does not show up on their system. I thanked him and asked if I could come back on Friday and he said yes. When I went back on Friday my car was serviced as promptly as they could get to it. I think it took about 1 hour to finish my routine maintenence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Cisco, Thank you for choosing Ourisman Chevrolet of Bowie for your service. We are incredibly happy that you had a wonderful experience!

Great place to buy

Best place to buy a car!!! Great customer serivce!! They don't pressure you either!! I would like to thank Ozzie and Meredith!! If your looking to buy this is the place to come!!! Online sales or in store!!! I won't be going anywhere else and will recommend to my friends and family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us and others on Cars.com! We hope you're enjoying your new vehicle.

Repair Wait Times

It is difficult to accept that an oil change takes two hours when customers have so many quick change options nearby. I left the vehicle anyway since I had other things that I wanted to have checked out, but it was an inconvenience. I will use other options for oil changes.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

On behalf of our service team here at Ourisman Chevrolet, we are very sorry you experienced such a long wait time with us. Thank you for sharing your feedback as these comments help us make necessary improvements. While it is our main goal to make sure our guests are taken care of in a timely manner, this is a busy time of year and we would request that you let us know everything you would like for us to check out when you're making your appointment. We appreciate this as we could provide you with a proper time estimate for your scheduled visit. Please call our Service Manager Joe White at (301) 262-7600. He is aware of your comments and would like to discuss your particular experience and try to make things right for you. Thank you, Michelle Vermillion Customer Service Manager

I took my 1998 gmc to ourisman for a leak antifreeze.I...

I took my 1998 gmc to ourisman for a leak antifreeze.I told them it could be seen on the #2 cylinder side of the engine side. Wayne called and said he would put the mechanic on the phone so I could explain the problem to him. Wayne said he would call me the next day. That did not happen so I called him and he said found that both of the cylinder head gaskets were leaking the repair cost would be around $1,850.00 . This was the third day of having my truck. It was hard to believe both head gaskets would leak at the same time when the truck has only 86,000 miles and is maintained to keep it lile new.I went to get the truck. Wayne was not in so it took three people to find it.I took my truck to another garage.They found it was only the intake gasket was leaking and easy fix. NO MORE LEAK SO OURISMAN LIED AND CHARGED ME TO DIGNOSE A PROBLEM THAT WAS WRONG.I guess its a way to make money at the customers expense. I should get a refund for the mistake. Larry Cartee

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
5 people out of 5 found this review helpful.

Amazing Experience

I was in Lanham on business and desperately needed an oil change/ tire rotation on my Cadillac SRX. I called Ourisman Chevrolet of Bowie because they were close. Excellent Customer Service, Quick turn around and really felt great about my experience there. So much so that I felt compelled to write a review. I highly recommend this dealership/ Service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Ourisman Chevrolet of Bowie to service your Cadillac SRX. Your satisfaction is our number one priority!