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Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available

(403 reviews)
Visit Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00am–7:00pm
Wednesday 9:00am–9:00pm 6:00am–7:00pm
Thursday 9:00am–9:00pm 6:00am–7:00pm
Friday 9:00am–9:00pm 6:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (301) 867-6057 (301) 867-6057
Used (888) 342-9921 (888) 342-9921
Service (888) 347-7514 (888) 347-7514

Reviews

(403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

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Joe Gross is the BEST, I almost gave up on trading my

Joe Gross is the BEST, I almost gave up on trading my car, He gave me the confidence to hold on that things will work out and they did. He's a Wonderful Sales Person. I would recommend him to everybody. When my Daughter's get their license I'm bringing them right to Joe. Thanks Joe Gross

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Brad Hamilton and his crew accepted the trade-in of my

Brad Hamilton and his crew accepted the trade-in of my 2018 Chevrolet Traverse without my signature on the title. As a result of the unethical actions of this team, I lost the $15,000 I invested in monthly payments plus the positive equity from the trade-in of my Jeep for the 2018 Chevrolet Traverse. The next action his team took was to threaten to sue me for my signature on the title. DO NOT GIVE THEM YOUR BUSINESS.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

If I could rate this a zero I would. I have called at...

If I could rate this a zero I would. I have called at least 4 times a week for the last month to talk to Ms. Craft about an extended warranty refund. No returns calls. I left messages and spoke to Reggie and again no response. Basically you as the consumer only matter when your are purchasing the vehicle. Would not RECOMMEND.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I went to Service dept. (w/Moe Qureshy as my rep.) for a...

I went to Service dept. (w/Moe Qureshy as my rep.) for a recall issue on an '08 Town & Country, as well as a free multipoint vehicle safety inspection. Recall issue was taken care of as was the full inspection. The mechanic was great, gave me a tour of the underside of my new/used van. I gave no "OK" for any paid work, yet $260. of work was done. I was presented the invoice by another service desk worker whom Moe Qureshy handed me off to, as Moe needed to go to lunch in a hurry. Major fault is mine as I just paid it. I was fully prepared to get a long list of tasks completed there, I will not go there again and wish I had read reviews prior. My biggest regret is that I just paid and did not hold them accountable. If you go here, be careful, they have a slick operation. ps, this is my 1st bad review for a business, it was bad enough to seek writing a review.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I've brought three vehicles from this dealership and I...

I've brought three vehicles from this dealership and I have to say this is thee worst experience I've had with looking to purchase a vehicle.. The sales person thought I was his friend and talked to me any way he thought. I went to the dealership with financing in my hand and they did nothing to assist me with what I wanted. All I can say is wow and I will be looking elsewhere for a vehicle.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

******BUYER BEWARE*****I have had nothing but problems...

******BUYER BEWARE***** I have had nothing but problems with this dealership from the very beginning. Most recent I have called 4 times in the past week to speak with someone about getting a refund on the extended warranty I purchased on a vehicle I bought from them (I’ll get to that later). 2 messages left on the main voicemail box that it says will be returned the next day, a message left on the GMs voicemail and a message left with the receptionist. 4 messages in the past week and no return calls. This dealership is a joke. I would not recommend anyone buying from them. Look at the other reviews. Their customer service is terrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Reggie is the best!! Without him I don’t think this...

Reggie is the best!! Without him I don’t think this dealership would run. He listen to everything. He made me feel welcome. Just a great person all around. I told him what I wanted my payments to be and he did everything possible to make it work! I’m beyond satisfied! Thank you Reggie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Medric Mills was very helpful , Personable & proficient &...

Medric Mills was very helpful , Personable & proficient & friendly. He took the time to listen to my concerns & tried to remedy the problem. Excellent at his job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Omar was great

Omar was a true professional. He made our buying process seamless!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car ready

I have been using this service for over 20 years. My service repair Mr. M Mills keeps me updated And he prepares me _ what to look for so that I will know in advance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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