Reviews
Write a reviewBest deal i could find
I have bought several cars for me and my family from passport motors over past fifteen years always the best experience with best prices ! I just bought another BMW today for my son these guys been around for more than two decades .They know more about German cars than most other establishment in DFW . They also offer service at some of the most reasonable prices with the most experience technicians around.I have always recommended passport motors / European auto tech to all friends and relatives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer Service
I purchased my Mini Cooper at Passport Motors and had a great experience. The customer service was great and the buying process was fast and friendly. I will definitely trade in and/or purchase my next vehicle at Passport Motors!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exelent Customer Services
I want to extend my thanks to John, Arturo Pena and all the member of the Passport Motors team who has work with me and made it possible for me to buy a second vehicle. This was the easiest place to buy a car! From the moment I inquired about the car I wanted until I was handed the keys, everything was handled so professionally. Fair price, great service and a quick experience... I would highly recommend this dealer to anyone looking to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service, great inventory, best prices
I just recently bought my new car and had such a pleasant experience! I searched all over the internet to find the best deal, and their prices were the absolute best on a car that exceeded all of my expectations. The sales staff was very professional and friendly - they really made me feel comfortable and I know I got a wonderful deal on a beautiful car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Satisfied Customer
I want to extend my thanks to John, Ben and all the member of the Passport Motors team who has work with me and made it possible for me to take delivery of my dream vehicle. This was the easiest place to buy a car! From the moment I inquired about the car I wanted until I was handed the keys, everything was handled so professionally (but without being so stuffy or tense). Fair price, great service and a quick experience... I would highly recommend this dealer to anyone looking to buy now and in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest dealership, excellent customer service
I have purchased 5 vehicles from Passport Motors over the last several years and will not go anywhere else. I trust the owners to tell me the entire history of the car and provide their thoughts and recommendations. When I purchased a Mercedes for my daughter, one of the owners showed us the available cars. Since he knew that my daughter would be out of town at college, he was so conscientious to help select the correct car for her needs. To this day, the car is perfect and I feel secure about her driving the Mercedes. I felt like the owners went above and beyond in customer service! I am about to purchase my next car and they have earned my business over and over again! Thank you Passport Motors!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Department
I had my BMW in for just a minor repair the service manager took care of my problem in a timely manor and did not charge me at all for the repair. Would recommend them to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stay away from these liars!
I bought a car from them over the Internet and the sales person, Michelle, lied to me about it having a feature it doesn't have. They also only sent one key and I will have to pay over $400+ to get another key made for the car!! They didn't disclose the key or tools were missing from the car and since I didn't know I had to ask up front, I have to pay for it now. When I tried to contact her boss, John, he was so rude I couldn't believe he still has a job there!! He basically said if she didn't put it in writing, she could say anything she wants and it is just hearsay. He told me it was my fault I didn't ask if the keys or tools were in the car. Don't trust these people!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer from Toronto
I found this 2011 X5 online with a great price and very low mileage. The vehicle condition was above my expectation. I truly recommend this dealership to everyone. I already told about it to my friends and family. It was one of the best online buying experience I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
535i BMW
I bough my BMW 535i from passport motors, and am very satisfied with it. Nice ride on the car, very happy with it since then. Thank you Passport ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase