Reviews
Best Car Dealer Around!!
I had nothing but the best service and smiles when I stepped in to West-Herr Ford. Mike Wilkinson was exactly the opposite from the other dealers. He helped me find the right car for me based on what I was looking for and that was within my budget. I would recommend him in a heartbeat. Financing was easy and quick. I will absolutely be a return customer when we are ready for the next car. Would definitely recommend to friends & family!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommended!
My family buys all their cars at West Herr. Our salesman Dave Gasz is the best! He got me into the Lincoln MKC I've wanted and made sure it had all the options I asked for. He is very knowledgeable and a pleasure to work with each and every time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Arlene and Danny Flatt, Medina N.Y.
From the time we entered the dealership to the time we left with our new Truck, we were treated like royalty. Joy Schoolcraft put in endless hours trying to find the vehicle we were looking for and kept in contact with us on a daily basis...She has the patience of a Saint and we hold her in the highest regards. West Herr of Amherst is lucky to have Mrs. Schoolcraft with them. Mike Wilkinson is another employee Ford should be proud to have. We worked with him when Joy was not in the day we arrived. Mr. Wilkinson was most informative and knows the vehicles inside and out. He was friendly, honest and respectful. Mike went above and beyond and assisted in making our decision that much easier. In the future, we will certainly return to Ford for another vehicle when needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lots of choices and nice people!
Just for the heck of it we decided to test drive a Lincoln MKC at West Herr. I am very glad I did! There were tons of options and Matt Farina was great to work with. Joe was also outstanding! Very personable dealership. I will only have this car 3 years, but right now I am thinking I will get another Lincoln- I love it!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome dealership
Samar was excellent sales worker and patience too and friendly, the car is beautiful I love my new does Ford escape
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic service
I had a fantastic experience at West Herr ford when I purchased my Lincoln from Mike Monforte. Mike was very easy to work with, he gave me a great deal and made sure my time spent at the dealership was a priority. I will be referring friends and family to him along with seeing him for future purchases
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful experience at west herr ford
Leasing a vehicle was easy and hassle free. I got exactly what I wanted and more and the customer service was outstanding! Mike Wilkinson made sure that any question I had was answered quickly and efficiently. I am and will continue to be a loyal west herr ford customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service as always
We have bought many cars through Max Rubin & always a pleasure. He is very friendly, accommodating and professional. He's knowledgeable and never pressured myself and my husband. Was able to get a top of the line Lincoln; he worked very close to our budget. Everyone at the dealership is very friendly and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Martineck
Mike Monforte was an excellent salesman- very patient
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cheryl
The experience was truly wonderful. We found the perfect vehicle quickly and efficiently. Everyone was pleasant. I will definitely recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase