Reviews
very clean
Friendly people understanding and open for questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Constance! Thank you for your positive review. We respect our customer's time and budget. If there is anything else we can do for you, please give us a call.
tinted windows
Made my truck legal that was purchased with illegal tint. This was done with good service and responses from all
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
Fast service and super friendly staff
Everyone was great! They were super friendly and cared about how I viewd their dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service , clean facility
My experience was great! I love my new corolla and my salesman (MARVIN) was very helpful to answer any and all of my questions . He did a wonderful job and he got back to me with the decision very quick. I will and have reccomended Crossroadford to my friends and family, and I tell them all to ask for Marvin because he is the best!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the amazing review, Henderson! We hope we can continue to do business with you again in the future! Take care!
Great Services
They did a really great job! thank you very much. Checked everything thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A1 Service!
I was treated exceptionally well, the service was fast, and I will return!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service & Follow up
The staff is very focused on ensuring all needs are taking care of with my Ford Explorer. Chauntia has been one of the best service representatives at the Crossroads facility. She remembers her clients and keeps me well informed of any new items that may arise with my vehicle. Thank you for employing Chauntia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arlisa, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Great service
Friendly and efficient staff and service. Waiting time was not bad.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Crossroads Ford of Wake Forest. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Great service!
The staff was awesome. Very helpful when some minor maintenance problems caused a delay in the original estimated pickup time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. Thank you for your positive review and recommendation of our dealership!
Very good service
Nice Staff,very friendly an professional..It was a positive experience...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase