Reviews
Great service department, Josh is always very helpful,
Great service department, Josh is always very helpful, and he is well prepared which gets me in and out quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Hugh, for the 5-star review on CarsDotCom! We are thrilled to hear that Josh provided you with excellent service and efficiency at our service department at Modern INFINITI of Winston Salem. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Modern INFINITI of Winston Salem Team
Great customer service Andre was a great salesman.
Great customer service Andre was a great salesman. He made sure I got the car for the price I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Congratulations on your new vehicle, Dana. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Andre was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Modern INFINITI of Winston Salem Team
A well run service department with knowledgeable and
A well run service department with knowledgeable and courteous staff. Highly recommended for regular and other maintenance needs. Loaners are available upon request for longer service visits
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Modern INFINITI of Winston Salem Team
Customer service, customer service, customer service And
Customer service, customer service, customer service And as always, Eli Corak, my service advisor-for the entire length of my car ownership-is awesome. He is the main reason I drive to Winston for my car service, other dealerships are closer but he is the best!! Cannot give this guy enough praise. He goes WAY beyond expected good customer service. He will keep customers returning.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brenda, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Modern INFINITI of Winston Salem Team
Great service
Anna was great she was very personable, honest, up front and cares about you as a human. I felt at ease through the whole buying process and she was super thorough and explained everything in depth
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Jeffrey. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Anna was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Modern INFINITI of Winston Salem Team
Great service and friendly staff
Staff professional, friendly and knowledgeable. Was given a courtesy vehicle so I could pickup granddaughter from school.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern INFINITI of Winston Salem team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern INFINITI of Winston Salem Team
Great service and very knowageable salespeople
Had assortment of cars we were interested in, and our Salesman Andre was very knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Rosemarie. Sincerely, The Modern INFINITI of Winston Salem Team
Great Service!
Knowledgeable and friendly staff. Extremely considerate and went above and beyond to get me back on the road. I would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, we sincerely appreciate your feedback. Each employee is a valued member of the Modern INFINITI of Winston Salem team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern INFINITI of Winston Salem Team
Excellent Service!
Everything, from my advisor Josh Brown keeping me informed every step of the process and the valet who picked up our vehicle and delivered it back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brooks, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Modern INFINITI of Winston Salem Team
Professional staff
They are proactive when servicing my car. They always keep me informed about staying on top of potential issues if not taken care of. And always professional and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for this glowing review of our service center, Phyllis! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Modern INFINITI of Winston Salem Team