Reviews
Modern Infiniti
Provided the requested service in a courteous, efficient manner. The service manager was very knowledgeable and completed the work he promised in the time he estimated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for sharing your positive experience with us, Harold! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Modern INFINITI of Winston Salem Team
Superior Customer Service
Thrilled to share my experience of exceptional customer service I received from Ryan Rhodes and team. From start to finish, their team went above and beyond to ensure my satisfaction. Highly recommend their superior service for all of you automotive needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate the kind recommendation, Inga. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Modern INFINITI of Winston Salem Team
Service
Professionalism and courtesy extended by Eli Corak was an excellent and follow up on repair estimate done in a reasonable timeframe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jo ann, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Modern INFINITI of Winston Salem. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Modern INFINITI of Winston Salem Team
Good dealership
Easy to work with, thanks for good experience. Will recommend. Easy to deal with and did not pressure with anything that I did not want.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Modern INFINITI of Winston Salem Team
Good service.
This has been an awesome dealership to deal with in the sales and service department. I would definitely recommend it to anyone looking for the perfect car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, we cannot thank you enough for your wonderful review of Modern INFINITI of Winston Salem and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Modern INFINITI of Winston Salem Team
Awesome again
My sales rep Ana was amazing and very helpful made the process quick and painless. Great post sale follow up and assistance. Pleasant to work with and will do business again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Nathan! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern INFINITI of Winston Salem Team
Facility
The service advisor was not too nice but the store manager made a difference. He was very nice and professional, but more important he showed that he cares.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hector, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Modern INFINITI of Winston Salem Team
Recall 2023 QX60
Expedient accommodation for appointment. Professionalism and politeness of customer service Is representatives. Cleanliness and comfort of waiting area. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, John. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Modern INFINITI of Winston Salem Team
Quick efficient, and friendly. Made me feel good.
Quick efficient and friendly. The paperwork was done in a few minutes. Would recommend them highly. We felt comfortable in our purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Veronica, thank you for writing this amazing review for our team! At Modern INFINITI of Winston Salem, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable purchasing experience. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Modern INFINITI of Winston Salem Team
The BEST dealership in Winston-Salem
My experience was EASY from the very beginning! I love my Infiniti QX55. Before I left the dealership I knew everything about the car and all its functions. Big thank you to Cameron and Anna P!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Anna. Sincerely, The Modern INFINITI of Winston Salem Team