Skip to main content

Modern INFINITI of Winston Salem

(529 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 8:00am–5:30pm
Tuesday 9:00am–7:30pm 8:00am–5:30pm
Wednesday 9:00am–7:30pm 8:00am–5:30pm
Thursday 9:00am–7:30pm 8:00am–5:30pm
Friday 9:00am–7:30pm 8:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (336) 666-2742 (336) 666-2742
Used (336) 231-3062 (336) 231-3062
Service (336) 666-2749 (336) 666-2749

Reviews

(529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great all around

The customer service and professionalism was top notch. It was an awesome experience. I will be bringing both of our cars(Q50 and QX50) back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback, Royal. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future. Sincerely, The Modern INFINITI of Winston Salem Team

Awesome Dealership!

Knowledgeable sales rep. Friendly service! Continual follow up to check to see how I am doing. Amazing dealership! Great place to buy a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to share your feedback with us, Jeremy! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern INFINITI of Winston Salem Team

Excellent Service!

Josh Brown is excellent! Always accommodating, polite and thorough in explaining services provided. As much as we like our Infiniti QX60, it is the service that keeps us coming back to Modern for our car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Modern INFINITI of Winston Salem Team

Service

Eli was great I have always asked for him. He listens and is always very helpful and courteous. I will continue to use him when possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Modern INFINITI of Winston Salem Team

Great service

It had been a while since i purchased a new vehicle...Very informative and friendly staff!! These guys know their cars/trucks!! Go here for a great deal and satisfaction !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Modern INFINITI of Winston Salem Team

Friendly staff

It was quick and easy, very friendly staff. They were not pushy and the GM stopped to introduce himself personally as we had communicated via text when in route to dealership. We purchased vehicle from out of town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for reaching out Stephanie! Our team works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Modern INFINITI of Winston Salem Team

The staff @ Modern Infiniti are awesome!

I was very impressed & thankful of how committed the staff worked to ensure that I was able to purchase my dream car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Angela, I am ecstatic to hear you were able to purchase your new car! At Modern INFINITI of Winston Salem, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, The Modern INFINITI of Winston Salem Team

The team at Modern Infiniti WS was attentive and provided

The team at Modern Infiniti WS was attentive and provided me with outstanding customer service. Both Anna and Joshua demonstrated patience and support as a I test drove with other dealerships in both Greensboro & Charlotte. That sealed the deal and I had I'm grateful for my encounter with the folks over at Modern Infiniti WS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

First and foremost, thank you for stopping by to leave this incredible review, Anthony. Our staff prides itself on providing efficient and friendly service to every customer who comes to our dealership. I'm happy to see that your visit reflects these values and that Anna and Joshua assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Modern INFINITI of Winston Salem Team

Great service

Expedient and complete really appreciate them working me into the schedule. The sales person is professional as well as the manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to share your feedback with us, Jeffrey! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern INFINITI of Winston Salem Team

Great services

Sale person Anne’s was very nice and respectful I would call her back to get another car and tell my family and friends about her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Modern INFINITI of Winston Salem Team