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Phil Long Hyundai of Motor City

(1,106 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (719) 966-4160 (719) 966-4160
Used (719) 966-4164 (719) 966-4164
Service (719) 966-4048 (719) 966-4048

Reviews

(1,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Long Hyundai of Motor City from DealerRater.

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Convenient and satisfying car buying experience

Kaitlin was professional, knowledgeable and patiently answered all my questions. This is my 2nd Hyundai and my daughter drives one as well. Very pleased with the brand and its performance. This also is the 2nd car that I bought from a Phil Long Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

great experience

great experience. Zack was a great salesman. everything went very smooth. management was very nice and the finance department went smooth as well, Thank you for making my purchase a pleasurable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

service and purchase

Service department takes way too long to service a vehicle. But they at least stayed in contact. Did not get cargo cover as indicated on sticker with new vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect

This is the second car we have bought from Jerry Seward.I didn't think we were looking for another car, we had just brought our car in for service.Jerry is wonderful! It was his day off and he stayed with us during the whole process.The computers were down and he could not apologize enough even though it was nobodies fault.I will buy my next car and also recommend Jerry as a dynamic, trustworthy salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best

Hyundai at motor city for life! Best customer service and support ever. In the last 20 years of buying cars, I never found a dealer that treated us so well. I've been through many.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our Second Vehicle

We just purchased our second Santa Fe from Phil Long Hyundai. Outstanding experience. No pressure from our sales rep, Jerry Seward. He really knows how to turn the ofttimes contentious car buying experience into a laid back and informative affair. And Mike in the Finance Dept couldn't have been more helpful, also. We will continue to do business with this organization as long as we live in Colorado Springs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very pleased

Always been treated with respect and fairness at Phil Long Hyundai in Colorado Springs. This is my second experience buying a car with them. This time I bought two cats!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Car purchas

The vehicle perches went very smooth, the Phil Long team supports the Military and the Phil Long Hyundai staff are helpful and friendly. "I would of liked to have a green Hyundai Tucson."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience.

I was able to test drive 3 different vehicles. The sales person ( Tim Coon ),spent a fair amount of time answering questions. I was able to determine what vehicle was best for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pleasant?!?!...yes, it was!

After wanting to buy an Acura RDX, but having a terrible experience with the sales manager, I found myself at Phil Long Hyundai. This was the most pleasant car buying experience I've ever had...and I never thought I'd use the word "pleasant" to describe car buying! I love my new car and have really appreciated the customer service I have received. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.