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RBM of Alpharetta

(6,457 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Very clean and inviting showroom.

Very clean and inviting showroom. John was great to work with. Will definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jtstiever. We're delighted to hear that John took excellent care of you, and made you feel welcomed during your visit. Your complete satisfaction is our priority. Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

Professional dealership with knowledgeable staff.

Professional dealership with knowledgeable staff. Very tentative and on point. Didn’t have to wait to speak with someone which was a plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Darron, for the wonderful review. We are pleased to hear that Mark took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

I’m beyond grateful for Mark and my finance agent, the

I’m beyond grateful for Mark and my finance agent, the process was smooth and easy. I met mark two years ago at the dealership and we couldn’t make it happen due to my trade in car. This time was perfect!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much, ABCNYNY. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Mark could provide you with a professional and engaging buying experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

We had a great experience considering that we had no appt

We had a great experience considering that we had no appt and it was an emergency situation for our travel. Vadim and Andre were super in their treatment of us and Vadim’s expertise with the technical problem our car was having. We are very appreciative of the time they took to help us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, ebarrios12. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Thanks for the good service.

Thanks for the good service. We appreciate everything you do. It was easy to schedule service and he took care of it quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Natchanok! We appreciate you taking the time to share your experience with us. We are so glad to hear that Don and Joey could provide you with the best service possible. Your 100% satisfaction is our priority! Sincerely, RBM of Alpharetta

Vadim is an Awesome Sales Representative - He is Very

Vadim is an Awesome Sales Representative - He is Very Knowledge and Helpful through the Entire Process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hey, Jay! Thank you so much for the wonderful review. We are delighted to hear Vadim provided you with a well-informed and professional buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Smooth process, great communication, and speedy

Smooth process, great communication, and speedy service…great car buying experience. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Phillipulbrich5. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Gwen could provide you with a professional and engaging buying experience. Thank you for taking the time to share your experience with us. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Consumer response

Wonderful service! Thank You.

Daniel Berry quickly found us another aotomobile when our

Daniel Berry quickly found us another aotomobile when our car was recently totaled. (No injuries). It's SO hard finding a car these days, but with Daniel's follow through and staying on top of his dealership's inventory we are once again in the safest brand on the road. Thank you to Daniel Berry and RBM of Alpharetta for a speedy solution to what could have been a long wait at any other dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Kristen! We are so glad Dan was able to help you find the perfect Mercedes-Benz for you! We do what we can to make the buying experience the best it can be. We wish you all the best! Happy driving! RBM of Alpharetta

Kyle helped me get into my new GLE350!

Kyle helped me get into my new GLE350! Thank you Kyle and RBM of Alpharetta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Luna. We appreciate the kind words about RBM of Alpharetta. Kyle is a great salesman and we are so glad that he was able to help you find the GLE of your dreams! We wish you all the best. Happy driving! RBM of Alpharetta

Called Mark out of the blue after another Mercedes

Called Mark out of the blue after another Mercedes dealership sold the car I had started the buying process on. When I told Mark the situation and exactly what we were looking for, he got right on it and found us what we wanted. He was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Mark could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta