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RBM of Alpharetta

(6,544 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Britt was very knowledgeable and provided exceptional

Britt was very knowledgeable and provided exceptional customer service. He went above and beyond to provide a personalized experience. We will definitely come back to see Britt for any future Mercedes-Benz purchases at RBM of Alpharetta!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Britt has been making my buying experience a real

Britt has been making my buying experience a real pleasure selecting my special ordered GLS. Ranks among the highest sales specialist in my book.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

RBM is a warm and welcoming dealership.

RBM is a warm and welcoming dealership. We felt right at home and were not pressured at any point in the buying experience. Sheaffer was absolutely awesome to work with. He listened to our needs, took his time explaining vehicle features and options, and helped us get exactly what we were looking for. 5 stars all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If you are looking for a dealership that offers not only

If you are looking for a dealership that offers not only competitive deals but also builds relationships based on integrity and trust look no further than RBM Alpharetta . The consistency, transparency and friendly stuff , especially Sheaffer Cheek is simply unmatched . If they can earn my business six times , they can certainly earn yours once.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team at RBM and our salesperson Lori were a pleasure

The team at RBM and our salesperson Lori were a pleasure to deal with. They made the process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sheaffer is understanding of what I need and the timeline

Sheaffer is understanding of what I need and the timeline I need it in. Very accommodating. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff are so welcoming as you walk into the

The staff are so welcoming as you walk into the dealership. Sheaffer makes you feel at home and easily walks you through the process of buying a car. I would recommend Sheaffer to anyone buying a car and RBM for their professionalism and care of their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

As a woman who car shops on her own, I really appreciate

As a woman who car shops on her own, I really appreciate how much I can trust Dan. He's professional, friendly, and always takes the time to answer all my questions. That's why I keep coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

it was a pleasure dealing with Brett.

it was a pleasure dealing with Brett. He was friendly and knowledgeable, and it was a pleasure dealing with him and Stafford RBM.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Broderick, Thank you for sharing your experience! We’re glad to hear that Britt made your visit enjoyable with his knowledge and friendly approach. We truly appreciate your kind words and your trust in RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta

purchased a used vehicle , was a great experience

purchased a used vehicle , was a great experience salesman Kyle was awesome service people were just great. Just a great time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for sharing your experience! We’re thrilled to hear that Kyle and our service team made your used vehicle purchase enjoyable and stress-free. We truly appreciate your kind words and look forward to serving you again at RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta